垃圾电话是许多英国手机用户的困扰 脸庞 daily, disrupting our routines and causing unnecessary stress. With the rise of technology, these unsolicited calls have become more frequent and sophisticated, often leaving us feeling helpless and frustrated. Whether it’s a scammer trying to swindle money or a persistent telemarketer, the need to put an end to these annoying interruptions is more pressing than ever. In this guide, we’ll explore practical and effective methods to block spam calls on your mobile, helping you regain control and peace of mind.
了解垃圾电话
什么是垃圾电话？
垃圾电话是未经请求而打到您手机上的电话，其目的通常是推销产品、服务，甚至是实施诈骗。这些电话通常是随机的，可能来自国内，也可能来自国外。 国际 号码。垃圾电话的种类繁多，有恼人的推销电话，也有旨在窃取个人信息或钱财的阴险诈骗电话。这些电话的频率和性质各不相同，但通常都有一个共同特点，那就是不受欢迎地闯入你的生活。随着技术的进步，垃圾电话制造者已变得善于伪装号码，使人难以分辨真假恶意电话。了解垃圾电话的本质是保护自己免受其干扰影响和维护个人信息安全的第一步。
常见垃圾电话类型
垃圾电话有多种形式，每种形式都有自己的策略和目的。其中一种普遍的形式是电话营销，公司试图通过这种方式 出售 products or services. These calls are often persistent and can come at inconvenient times. Another common type is scam calls, which aim to deceive you into providing personal information or money. These include the notorious ‘car accident’ scams or fake calls claiming to be from HM Revenue and Customs, warning of unpaid taxes. Robocalls, which use automated messages, are another frequent offender. They can range from legitimate notifications to fraudulent schemes. Additionally, there are phishing calls, where scammers impersonate trusted entities, such as banks, to extract sensitive information. Recognising these common types of spam calls is crucial in safeguarding yourself from potential scams and reducing the number of unwanted interruptions in your daily life.
垃圾电话为何越来越多
垃圾电话的增加可归因于几个因素。首先，技术进步使垃圾邮件发送者更容易、更便宜地拨打大量电话。自动系统（如抢答器）可以在短时间内拨打数千个号码，从而扩大了这些垃圾电话的覆盖范围。其次，通信的全球性质意味着垃圾邮件呼叫者几乎可以在任何地方开展业务，使当局难以监管和拦截这些活动。第三，数据泄露和在暗网上非法出售个人信息为垃圾邮件发送者提供了针对个人所需的联系方式。此外，网络电话（VoIP）等技术提供的匿名性使骗子可以掩盖自己的真实身份，从而难以追踪和阻止他们。了解垃圾电话增多的原因，有助于我们制定更有效的策略来打击垃圾电话，保护自己免受其破坏性影响。
制止垃圾邮件的即时行动
手动阻止号码
Blocking numbers manually is a straightforward way to reduce spam calls. Most smartphones come with built-in features that allow you to block specific numbers. On an iPhone, you can go to the recent calls list, tap the ‘i’ icon next to the spam number, and select ‘Block this Caller’. For Android users, the process is similar: open the call log, tap on the number, and choose ‘Block’ or ‘Report as spam’. This method is effective for numbers that consistently bother you. However, it may not be a complete solution as spammers often use different numbers. Despite its limitations, manually blocking numbers is a useful initial step. It empowers you to take immediate action against repeat offenders, thereby reducing the frequency of interruptions. Combining this method with other strategies can provide a more comprehensive defence against spam calls.
使用内置电话功能
利用手机内置功能可以大大有助于遏制垃圾电话。大多数现代智能手机都提供专门用于帮助管理不受欢迎来电的设置。关于 iPhone, the ‘Silence Unknown Callers’ feature sends calls from unknown numbers directly to 语音信箱, reducing interruptions. Android devices often include similar options, like ‘Call Screening’ on 谷歌 Pixel phones, which allows Google Assistant to screen calls before you answer. Additionally, many phones have a ‘Do Not Disturb’ mode that can be customised to allow calls only from your 联系人，有效阻止潜在的垃圾邮件。这些内置功能提供了额外的安全保护，无需使用第三方应用程序。虽然它们可能无法拦截每一个垃圾电话，但它们是减少不必要电话的多方面方法中很有价值的一部分。利用这些功能可以帮助您保持平和的心态和全天的注意力。
报告垃圾电话
Reporting spam calls is an effective way to help authorities combat these nuisances and prevent others from falling victim to scams. In the UK, you can report spam calls to the Information Commissioner’s Office (ICO). They handle complaints and can investigate persistent offenders. Additionally, your mobile 网络 医疗服务提供者可以选择报告 骚扰电话.例如，有些网络允许您转发垃圾邮件号码，以便进行分析和采取可能的行动。报告这些电话有助于建立一个数据库，用于识别模式并对垃圾邮件发送者采取法律措施。此外，在 Truecaller 等平台上分享您接到垃圾电话的经历也有助于告知其他用户。尽管举报可能无法立即解决问题，但它在最大限度减少垃圾电话的广泛努力中发挥着至关重要的作用。花时间举报有助于为每个人创造一个更安全、更有保障的通信环境。
高级工具和应用程序
推荐的垃圾邮件拦截应用程序
对于那些寻求强大的垃圾电话拦截解决方案的人来说，有几款应用程序可以有效拦截不需要的号码。Truecaller 是一个很受欢迎的选择，它提供来电显示服务和广泛的已知垃圾号码数据库。用户可以报告垃圾邮件，这有助于更新数据库。另一款可靠的应用程序是 Hiya，它提供实时来电筛选和垃圾邮件检测等功能，确保您在接听电话前就知道来电者是谁。对于 Android 用户来说，CallApp 将通话录音与垃圾邮件拦截功能结合在一起，提供了一个全面的工具包来阻止不受欢迎的来电。此外，RoboKiller 还采用先进的算法拦截垃圾电话，甚至使用接听机器人来浪费垃圾邮件发送者的时间。这些应用程序提供自定义选项，让您可以根据自己的喜好定制垃圾邮件防护。虽然有些应用程序提供收费的高级功能，但免费版本通常能为大多数用户提供足够的保护。将这些应用程序纳入您的手机使用中，可以大大减少垃圾电话的频率和影响。
用于阻断的运营商服务
Many mobile network providers in the UK offer services specifically designed to help block spam calls. For instance, EE provides a feature called ‘EE Call Protect’, which automatically diverts calls identified as nuisance or scam to a voicemail service. O2 offers a similar service known as ‘O2 Call Protect’, which blocks known spam numbers and allows users to block individual numbers. Vodafone has an app called ‘Secure Net’, which includes features for identifying and blocking spam calls. These services often come at no additional cost and can be an effective first line of defence against unwanted calls. Additionally, these carrier services are constantly updating their databases to keep up with new spam numbers, offering ongoing protection. By leveraging the spam-blocking services provided by your mobile carrier, you can significantly reduce the number of intrusive calls and improve your overall mobile experience.
使用应用程序的利弊
使用垃圾邮件拦截应用程序有其自身的优缺点。从好的方面看，这些应用程序提供广泛的已知垃圾号码数据库，为您提供实时保护，防止不必要的来电。它们通常还包括来电显示、通话录音和自定义阻止列表等附加功能，让您可以更好地控制来电。许多应用程序会定期更新数据库，确保您免受新的垃圾邮件攻击。不过，也有一些缺点需要考虑。有些应用程序可能需要访问您的联系人和通话记录，从而提高了您的通话质量。 隐私 担忧。此外，虽然许多垃圾邮件拦截应用程序提供免费版本，但最有效的功能往往被锁定在付费墙后面。还有应用程序的性能问题，因为有些应用程序会耗尽 电池 或降低手机运行速度。权衡这些利弊，可以帮助您决定垃圾邮件拦截应用程序是否适合您的需求。
预防措施
注册 TPS
注册电话优先选择服务 (TPS) 是减少不受欢迎的营销电话数量的重要一步。TPS 是英国的一项免费服务，允许您选择不接未经请求的销售和营销电话。通过将您的号码添加到 TPS 注册表中，您就合法地向合法公司发出了您不希望接到此类电话的信号。值得注意的是，虽然这项措施大大减少了营销电话的数量，但不一定能完全杜绝这些电话，尤其是来自海外公司或无视法规的骗子的电话。要注册，您可以访问 TPS 网站或拨打他们的注册电话，注册过程通常需要 28 天左右才能完全生效。虽然 TPS 能大大缓解不受欢迎的推销电话的困扰，但要解决更广泛的垃圾电话问题，最好还是保持警惕并采取其他策略。
避免号码共享
Limiting the sharing of your mobile number is a practical step in reducing spam calls. Many unsolicited calls originate from databases that spammers compile through various means, such as online forms or data breaches. To protect your number, only share it with trusted contacts and reputable organisations. Be cautious when entering your number online, especially on sites that seem less secure or necessary. Consider using an alternative number or a temporary service for situations where you must provide a contact number but are unsure about the site’s trustworthiness. Additionally, be wary of sharing your number on social media platforms, even in private messages, as these can sometimes be targeted by data miners. By being mindful of where and with whom you share your mobile number, you can significantly decrease the likelihood of it being added to a spam caller’s list, thus reducing the number of nuisance calls you receive.
识别垃圾呼叫策略
Understanding the tactics used by spam callers can help you identify and avoid falling victim to their schemes. One common tactic is ‘spoofing’, where the caller ID is manipulated to display a local or familiar number, making you more likely to answer. Scammers may also employ urgency, claiming there is an immediate issue with your bank account or taxes to pressure you into providing personal information. Be cautious of calls offering too-good-to-be-true deals or prizes, as these are often ploys to gather your details. Another tactic includes ‘phishing’, where callers impersonate reputable organisations to gain your trust. Always be sceptical of unsolicited requests for personal or financial information and verify the caller’s identity through official channels if necessary. By recognising these tactics, you can better protect yourself from falling prey to spam calls and ensure your personal information remains secure.
法律保护和权利
了解英国法律
了解英国有关垃圾电话的法律，可以使您有能力对不受欢迎的电话采取行动。管理该领域的主要法律是《2003 年隐私和电子通信法规》（PECR），其中规定了有关营销电话、电子邮件、短信和传真的规则。根据《隐私和电子通信条例》，除非您与相关机构已有合作关系，否则相关机构在向您的手机拨打营销电话之前必须征得您的同意。此外，《通用数据保护条例》（GDPR）通过规范公司如何处理您的个人数据提供了进一步的保护。违反这些法律会导致违规组织被处以巨额罚款。如果您接到了未经请求的营销电话，您可以向信息专员办公室 (ICO) 举报，该办公室有权进行调查并采取执法行动。通过熟悉这些法律，您可以更好地了解自己的权利以及可以采取哪些措施来保护自己免受垃圾邮件电话的侵害。
如何投诉
对垃圾电话进行投诉有助于有关当局对惯犯采取行动。在英国，信息专员办公室 (ICO) 负责处理与骚扰电话有关的投诉。要投诉，请访问 ICO 网站并填写在线报告表。尽可能详细地提供信息，包括来电者的号码、来电性质以及任何其他相关信息。如果电话来自您认识的公司，请说明您是否同意他们与您联系。此外，您还可以将垃圾短信转发到免费举报服务 7726，向移动网络举报。这有助于建立一个数据库，供网络用来屏蔽违规号码。提交投诉不仅有助于保护您的权益，还有助于更广泛地打击垃圾电话。通过花时间举报这些电话，您可以为减少骚扰电话的泛滥尽一份力。
受到骚扰时该怎么办
如果垃圾电话升级为骚扰电话，必须立即采取行动保护自己。首先记录下每通电话，注明时间、日期和来电者的任何详细信息。如果情况需要法律干预，这份记录将非常有价值。您还应该联系您的手机供应商，因为他们可能会提供阻止特定号码的服务或提供处理这种情况的建议。如果来电持续不断，请考虑联系当地执法部门，因为根据英国法律，持续不断的骚扰电话可被视为骚扰。将情况告知警方，并向他们提供您的文件证据。此外，如果您感到不知所措，受害者支持等组织可以为您提供指导和帮助。请记住，您并不孤单，有很多资源可以帮助您处理和解决这种情况。采取这些措施可以帮助您恢复平静的心态，有效阻止骚扰电话。