{"id":2273,"date":"2024-09-03T14:43:29","date_gmt":"2024-09-03T13:43:29","guid":{"rendered":"https:\/\/blog.lebara.co.uk\/?p=2273"},"modified":"2024-10-09T15:18:00","modified_gmt":"2024-10-09T14:18:00","slug":"stop-spam-calls-a-practical-guide-for-uk-mobile-users","status":"publish","type":"post","link":"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/","title":{"rendered":"Zastavenie nevy\u017eiadan\u00fdch hovorov: Praktick\u00e1 pr\u00edru\u010dka pre pou\u017e\u00edvate\u013eov mobiln\u00fdch telef\u00f3nov v Spojenom kr\u00e1\u013eovstve"},"content":{"rendered":"<p>Nevy\u017eiadan\u00e9 hovory ob\u0165a\u017euj\u00fa mnoh\u00fdch pou\u017e\u00edvate\u013eov mobiln\u00fdch telef\u00f3nov v Spojenom kr\u00e1\u013eovstve <a href=\"https:\/\/blog.lebara.co.uk\/sk\/how-does-face-recognition-on-mobile-phones-work\/\">tv\u00e1r<\/a> denne, \u010do nar\u00fa\u0161a na\u0161u rutinu a sp\u00f4sobuje zbyto\u010dn\u00fd stres. S rozvojom technol\u00f3gi\u00ed sa tieto nevy\u017eiadan\u00e9 telefon\u00e1ty stali \u010dastej\u0161\u00edmi a sofistikovanej\u0161\u00edmi, tak\u017ee sa \u010dasto c\u00edtime bezmocn\u00ed a frustrovan\u00ed. \u010ci u\u017e ide o podvodn\u00edka, ktor\u00fd sa sna\u017e\u00ed vyl\u00e1ka\u0165 peniaze, alebo o neodbytn\u00e9ho telemarket\u00e9ra, potreba skoncova\u0165 s t\u00fdmito nepr\u00edjemn\u00fdmi vyru\u0161eniami je naliehavej\u0161ia ako kedyko\u013evek predt\u00fdm. V tejto pr\u00edru\u010dke sa budeme venova\u0165 praktick\u00fdm a \u00fa\u010dinn\u00fdm met\u00f3dam blokovania nevy\u017eiadan\u00fdch hovorov na mobilnom telef\u00f3ne, ktor\u00e9 v\u00e1m pom\u00f4\u017eu z\u00edska\u0165 kontrolu a pokoj v du\u0161i.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Obsah<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Prep\u00ednanie tabu\u013eky obsahu\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Prep\u00edna\u010d<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Understanding_Spam_Calls\" >Pochopenie nevy\u017eiadan\u00fdch hovorov<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#What_Are_Spam_Calls\" >\u010co s\u00fa to nevy\u017eiadan\u00e9 hovory?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Common_Types_of_Spam_Calls\" >Be\u017en\u00e9 typy nevy\u017eiadan\u00fdch hovorov<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Why_Spam_Calls_Are_Increasing\" >Pre\u010do sa zvy\u0161uje po\u010det nevy\u017eiadan\u00fdch hovorov<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Immediate_Actions_to_Stop_Spam\" >Okam\u017eit\u00e9 opatrenia na zastavenie spamu<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Blocking_Numbers_Manually\" >Ru\u010dn\u00e9 blokovanie \u010d\u00edsel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Using_Built-in_Phone_Features\" >Pou\u017e\u00edvanie vstavan\u00fdch funkci\u00ed telef\u00f3nu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Reporting_Spam_Calls\" >Nahlasovanie nevy\u017eiadan\u00fdch hovorov<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Advanced_Tools_and_Apps\" >Pokro\u010dil\u00e9 n\u00e1stroje a aplik\u00e1cie<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Recommended_Spam_Blocking_Apps\" >Odpor\u00fa\u010dan\u00e9 aplik\u00e1cie na blokovanie spamu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Carrier_Services_for_Blocking\" >Slu\u017eby dopravcu na blokovanie<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Pros_and_Cons_of_Using_Apps\" >V\u00fdhody a nev\u00fdhody pou\u017e\u00edvania aplik\u00e1ci\u00ed<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Preventive_Measures\" >Prevent\u00edvne opatrenia<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Registering_with_TPS\" >Registr\u00e1cia v syst\u00e9me TPS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Avoiding_Number_Sharing\" >Vyh\u00fdbanie sa zdie\u013eaniu \u010d\u00edsel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Recognising_Spam_Call_Tactics\" >Rozpoznanie taktiky nevy\u017eiadan\u00fdch hovorov<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Legal_Protections_and_Rights\" >Pr\u00e1vna ochrana a pr\u00e1va<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Understanding_UK_Laws\" >Pochopenie z\u00e1konov Spojen\u00e9ho kr\u00e1\u013eovstva<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#How_to_File_Complaints\" >Ako pod\u00e1va\u0165 s\u0165a\u017enosti<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#What_to_Do_if_Harassed\" >\u010co robi\u0165 v pr\u00edpade ob\u0165a\u017eovania<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Understanding_Spam_Calls\"><\/span>Pochopenie nevy\u017eiadan\u00fdch hovorov<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"What_Are_Spam_Calls\"><\/span>\u010co s\u00fa to nevy\u017eiadan\u00e9 hovory?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nevy\u017eiadan\u00e9 hovory s\u00fa nevy\u017eiadan\u00e9 telefon\u00e1ty na v\u00e1\u0161 mobiln\u00fd telef\u00f3n, zvy\u010dajne s cie\u013eom pred\u00e1va\u0165 produkty, slu\u017eby alebo dokonca p\u00e1cha\u0165 podvody. Tieto hovory s\u00fa \u010dasto n\u00e1hodn\u00e9 a m\u00f4\u017eu prich\u00e1dza\u0165 z dom\u00e1cich aj <a href=\"https:\/\/blog.lebara.co.uk\/sk\/how-to-cut-the-cost-of-international-calls-on-a-mobile-phone\/\">medzin\u00e1rodn\u00e9<\/a> \u010d\u00edsla. Nevy\u017eiadan\u00e9 hovory sa m\u00f4\u017eu pohybova\u0165 od otravn\u00fdch predajn\u00fdch pon\u00fak a\u017e po hrozivej\u0161ie podvody zameran\u00e9 na kr\u00e1de\u017e osobn\u00fdch \u00fadajov alebo pe\u0148az\u00ed. Frekvencia a povaha t\u00fdchto hovorov sa m\u00f4\u017ee l\u00ed\u0161i\u0165, ale \u010dasto maj\u00fa spolo\u010dn\u00fa \u010drtu - s\u00fa nev\u00edtan\u00fdm z\u00e1sahom do v\u00e1\u0161ho \u017eivota. S pokrokom v technol\u00f3gi\u00e1ch sa nevy\u017eiadan\u00e9 hovory zdokonalili v maskovan\u00ed svojich \u010d\u00edsel, tak\u017ee je \u0165a\u017ek\u00e9 rozl\u00ed\u0161i\u0165 prav\u00e9 hovory od zlomyse\u013en\u00fdch. Pochopenie povahy nevy\u017eiadan\u00fdch hovorov je prv\u00fdm krokom k ochrane pred ich ru\u0161iv\u00fdm vplyvom a k zachovaniu bezpe\u010dnosti va\u0161ich osobn\u00fdch \u00fadajov.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Common_Types_of_Spam_Calls\"><\/span>Be\u017en\u00e9 typy nevy\u017eiadan\u00fdch hovorov<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nevy\u017eiadan\u00e9 hovory maj\u00fa r\u00f4zne podoby, pri\u010dom ka\u017ed\u00e1 z nich m\u00e1 vlastn\u00fa taktiku a ciele. Jedn\u00fdm z roz\u0161\u00edren\u00fdch typov s\u00fa telemarketingov\u00e9 hovory, pri ktor\u00fdch sa spolo\u010dnosti sna\u017eia <a href=\"https:\/\/blog.lebara.co.uk\/sk\/8-different-ways-to-sell-a-mobile-phone\/\">pred\u00e1va\u0165<\/a> produkty alebo slu\u017eby. Tieto telefon\u00e1ty s\u00fa \u010dasto neodbytn\u00e9 a m\u00f4\u017eu prich\u00e1dza\u0165 v nevhodnom \u010dase. \u010eal\u0161\u00edm \u010dast\u00fdm typom s\u00fa podvodn\u00e9 hovory, ktor\u00fdch cie\u013eom je oklama\u0165 v\u00e1s a prin\u00fati\u0165 v\u00e1s poskytn\u00fa\u0165 osobn\u00e9 \u00fadaje alebo peniaze. Patria sem zn\u00e1me podvody v s\u00favislosti s \"dopravnou nehodou\" alebo falo\u0161n\u00e9 telefon\u00e1ty, ktor\u00e9 sa vyd\u00e1vaj\u00fa za telefon\u00e1ty z da\u0148ov\u00e9ho a coln\u00e9ho \u00faradu a upozor\u0148uj\u00fa na nezaplaten\u00e9 dane. \u010eal\u0161\u00edm \u010dast\u00fdm p\u00e1chate\u013eom s\u00fa robotick\u00e9 hovory, ktor\u00e9 pou\u017e\u00edvaj\u00fa automatick\u00e9 spr\u00e1vy. M\u00f4\u017eu sa pohybova\u0165 od legit\u00edmnych ozn\u00e1men\u00ed a\u017e po podvodn\u00e9 sch\u00e9my. Okrem toho existuj\u00fa aj phishingov\u00e9 hovory, pri ktor\u00fdch sa podvodn\u00edci vyd\u00e1vaj\u00fa za d\u00f4veryhodn\u00e9 subjekty, ako s\u00fa napr\u00edklad banky, s cie\u013eom z\u00edska\u0165 citliv\u00e9 inform\u00e1cie. Rozpoznanie t\u00fdchto be\u017en\u00fdch typov nevy\u017eiadan\u00fdch hovorov m\u00e1 z\u00e1sadn\u00fd v\u00fdznam pri ochrane pred potenci\u00e1lnymi podvodmi a zn\u00ed\u017een\u00ed po\u010dtu ne\u017eelan\u00fdch vyru\u0161ovan\u00ed v ka\u017edodennom \u017eivote.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Why_Spam_Calls_Are_Increasing\"><\/span>Pre\u010do sa zvy\u0161uje po\u010det nevy\u017eiadan\u00fdch hovorov<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>N\u00e1rast po\u010dtu nevy\u017eiadan\u00fdch hovorov mo\u017eno prip\u00edsa\u0165 viacer\u00fdm faktorom. Po prv\u00e9, technologick\u00fd pokrok u\u013eah\u010dil a zlacnil odosielate\u013eom spamu uskuto\u010d\u0148ovanie ve\u013ek\u00e9ho mno\u017estva hovorov. Automatizovan\u00e9 syst\u00e9my, ako s\u00fa robocallery, m\u00f4\u017eu v kr\u00e1tkom \u010dase vyto\u010di\u0165 tis\u00edce \u010d\u00edsel, \u010d\u00edm sa zvy\u0161uje dosah t\u00fdchto ne\u017eelan\u00fdch hovorov. Po druh\u00e9, glob\u00e1lna povaha komunik\u00e1cie znamen\u00e1, \u017ee volaj\u00faci na nevy\u017eiadan\u00fa po\u0161tu m\u00f4\u017eu p\u00f4sobi\u0165 prakticky odkia\u013eko\u013evek, \u010do s\u0165a\u017euje org\u00e1nom regul\u00e1ciu a zachytenie t\u00fdchto aktiv\u00edt. Po tretie, \u00faniky \u00fadajov a nez\u00e1konn\u00fd predaj osobn\u00fdch \u00fadajov na dark webe poskytli odosielate\u013eom spamu kontaktn\u00e9 \u00fadaje, ktor\u00e9 potrebuj\u00fa na zacielenie na jednotlivcov. Okrem toho anonymita, ktor\u00fa poskytuj\u00fa technol\u00f3gie ako VoIP (Voice over Internet Protocol), umo\u017e\u0148uje podvodn\u00edkom maskova\u0165 svoju skuto\u010dn\u00fa identitu, \u010do s\u0165a\u017euje ich sledovanie a zastavenie. Pochopenie toho, pre\u010do je po\u010det nevy\u017eiadan\u00fdch telefon\u00e1tov na vzostupe, n\u00e1m m\u00f4\u017ee pom\u00f4c\u0165 vyvin\u00fa\u0165 \u00fa\u010dinnej\u0161ie strat\u00e9gie boja proti nim a chr\u00e1ni\u0165 sa pred ich ru\u0161iv\u00fdm vplyvom.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Immediate_Actions_to_Stop_Spam\"><\/span>Okam\u017eit\u00e9 opatrenia na zastavenie spamu<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Blocking_Numbers_Manually\"><\/span>Ru\u010dn\u00e9 blokovanie \u010d\u00edsel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Manu\u00e1lne blokovanie \u010d\u00edsel je jednoduch\u00fd sp\u00f4sob, ako zn\u00ed\u017ei\u0165 po\u010det nevy\u017eiadan\u00fdch hovorov. V\u00e4\u010d\u0161ina smartf\u00f3nov m\u00e1 zabudovan\u00e9 funkcie, ktor\u00e9 umo\u017e\u0148uj\u00fa blokova\u0165 konkr\u00e9tne \u010d\u00edsla. Na iPhone m\u00f4\u017eete prejs\u0165 do zoznamu posledn\u00fdch hovorov, \u0165ukn\u00fa\u0165 na ikonu \"i\" ved\u013ea \u010d\u00edsla spamu a vybra\u0165 polo\u017eku \"Blokova\u0165 tohto volaj\u00faceho\". V pr\u00edpade pou\u017e\u00edvate\u013eov syst\u00e9mu Android je postup podobn\u00fd: otvorte denn\u00edk hovorov, klepnite na \u010d\u00edslo a vyberte polo\u017eku \"Blokova\u0165\" alebo \"Nahl\u00e1si\u0165 ako spam\". T\u00e1to met\u00f3da je \u00fa\u010dinn\u00e1 pre \u010d\u00edsla, ktor\u00e9 v\u00e1s neust\u00e1le ob\u0165a\u017euj\u00fa. Nemus\u00ed to v\u0161ak by\u0165 \u00fapln\u00e9 rie\u0161enie, preto\u017ee spameri \u010dasto pou\u017e\u00edvaj\u00fa r\u00f4zne \u010d\u00edsla. Napriek obmedzeniam je ru\u010dn\u00e9 blokovanie \u010d\u00edsel u\u017eito\u010dn\u00fdm po\u010diato\u010dn\u00fdm krokom. Umo\u017e\u0148uje v\u00e1m prija\u0165 okam\u017eit\u00e9 opatrenia proti opakovan\u00fdm poru\u0161ovate\u013eom, \u010d\u00edm sa zn\u00ed\u017ei frekvencia ru\u0161enia. Kombin\u00e1cia tejto met\u00f3dy s \u010fal\u0161\u00edmi strat\u00e9giami m\u00f4\u017ee poskytn\u00fa\u0165 komplexnej\u0161iu obranu proti nevy\u017eiadan\u00fdm hovorom.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Using_Built-in_Phone_Features\"><\/span>Pou\u017e\u00edvanie vstavan\u00fdch funkci\u00ed telef\u00f3nu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Vyu\u017e\u00edvanie zabudovan\u00fdch funkci\u00ed telef\u00f3nu m\u00f4\u017ee v\u00fdrazne pom\u00f4c\u0165 pri obmedzovan\u00ed nevy\u017eiadan\u00fdch hovorov. V\u00e4\u010d\u0161ina modern\u00fdch smartf\u00f3nov pon\u00faka nastavenia \u0161peci\u00e1lne navrhnut\u00e9 tak, aby pomohli zvl\u00e1dnu\u0165 ne\u017eelan\u00e9 hovory. Na str\u00e1nke <a href=\"https:\/\/blog.lebara.co.uk\/sk\/a-guide-to-the-top-iphones-for-business-and-pleasure\/\">iPhony<\/a>, funkcia \"Uml\u010da\u0165 nezn\u00e1mych volaj\u00facich\" posiela hovory z nezn\u00e1mych \u010d\u00edsel priamo na <a href=\"https:\/\/blog.lebara.co.uk\/sk\/how-to-set-up-voicemail-on-an-iphone\/\">hlasov\u00e1 po\u0161ta<\/a>, \u010d\u00edm sa zn\u00ed\u017ei po\u010det preru\u0161en\u00ed. Zariadenia so syst\u00e9mom Android \u010dasto obsahuj\u00fa podobn\u00e9 mo\u017enosti, ako napr. <a href=\"https:\/\/blog.lebara.co.uk\/sk\/8-reasons-to-buy-a-google-pixel-phone\/\">Google Pixel<\/a> telef\u00f3ny, ktor\u00e9 umo\u017e\u0148uj\u00fa asistentovi Google preverova\u0165 hovory pred t\u00fdm, ako ich prijmete. Okrem toho maj\u00fa mnoh\u00e9 telef\u00f3ny re\u017eim \"Neru\u0161i\u0165\", ktor\u00fd mo\u017eno prisp\u00f4sobi\u0165 tak, aby umo\u017e\u0148oval hovory len z v\u00e1\u0161ho telef\u00f3nu. <a href=\"https:\/\/blog.lebara.co.uk\/sk\/how-to-keep-phone-contacts-safe\/\">kontakty<\/a>, \u010d\u00edm sa \u00fa\u010dinne zablokuje potenci\u00e1lny spam. Tieto zabudovan\u00e9 funkcie poskytuj\u00fa dodato\u010dn\u00fa vrstvu zabezpe\u010denia bez potreby pou\u017eitia aplik\u00e1ci\u00ed tret\u00edch str\u00e1n. Aj ke\u010f nemusia zachyti\u0165 ka\u017ed\u00fd nevy\u017eiadan\u00fd hovor, s\u00fa cennou s\u00fa\u010das\u0165ou mnohostrann\u00e9ho pr\u00edstupu k zn\u00ed\u017eeniu po\u010dtu ne\u017eelan\u00fdch hovorov. Vyu\u017e\u00edvanie t\u00fdchto funkci\u00ed v\u00e1m pom\u00f4\u017ee zachova\u0165 si pokoj a s\u00fastredenie po\u010das cel\u00e9ho d\u0148a.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Reporting_Spam_Calls\"><\/span>Nahlasovanie nevy\u017eiadan\u00fdch hovorov<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nahlasovanie nevy\u017eiadan\u00fdch hovorov je \u00fa\u010dinn\u00fd sp\u00f4sob, ako pom\u00f4c\u0165 \u00faradom v boji proti t\u00fdmto nepr\u00edjemn\u00fdm hovorom a zabr\u00e1ni\u0165 tomu, aby sa obe\u0165ami podvodov stali aj in\u00ed. V Spojenom kr\u00e1\u013eovstve m\u00f4\u017eete nevy\u017eiadan\u00e9 hovory nahl\u00e1si\u0165 \u00daradu komis\u00e1ra pre inform\u00e1cie (ICO). \u00darad sa zaober\u00e1 s\u0165a\u017enos\u0165ami a m\u00f4\u017ee vy\u0161etrova\u0165 pretrv\u00e1vaj\u00facich p\u00e1chate\u013eov. Okrem toho, v\u00e1\u0161 mobiln\u00fd telef\u00f3n <a href=\"https:\/\/blog.lebara.co.uk\/sk\/how-to-find-out-what-network-youre-on\/\">sie\u0165<\/a> poskytovate\u013e m\u00f4\u017ee ma\u0165 mo\u017enosti nahlasovania <a href=\"https:\/\/blog.lebara.co.uk\/sk\/how-to-stop-nuisance-calls-from-reaching-your-mobile-phone\/\">ob\u0165a\u017euj\u00face hovory<\/a>. Niektor\u00e9 siete napr\u00edklad umo\u017e\u0148uj\u00fa preposiela\u0165 \u010d\u00edsla nevy\u017eiadanej po\u0161ty na anal\u00fdzu a pr\u00edpadn\u00e9 opatrenia. Nahlasovanie t\u00fdchto hovorov pom\u00e1ha vytv\u00e1ra\u0165 datab\u00e1zu, ktor\u00e1 sa m\u00f4\u017ee pou\u017ei\u0165 na identifik\u00e1ciu vzorov a prijatie pr\u00e1vnych opatren\u00ed proti odosielate\u013eom spamu. Okrem toho zdie\u013eanie va\u0161ich sk\u00fasenost\u00ed s nevy\u017eiadan\u00fdmi hovormi na platform\u00e1ch, ako je Truecaller, m\u00f4\u017ee pom\u00f4c\u0165 informova\u0165 ostatn\u00fdch pou\u017e\u00edvate\u013eov. Hoci nahlasovanie nemus\u00ed prinies\u0165 okam\u017eit\u00e9 rie\u0161enie, zohr\u00e1va k\u013e\u00fa\u010dov\u00fa \u00falohu v \u0161ir\u0161om \u00fasil\u00ed o minimaliz\u00e1ciu nevy\u017eiadan\u00fdch hovorov. Ak si n\u00e1jdete \u010das na nahl\u00e1senie, m\u00f4\u017eete prispie\u0165 k vytvoreniu bezpe\u010dnej\u0161ieho a istej\u0161ieho komunika\u010dn\u00e9ho prostredia pre v\u0161etk\u00fdch.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Advanced_Tools_and_Apps\"><\/span>Pokro\u010dil\u00e9 n\u00e1stroje a aplik\u00e1cie<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Recommended_Spam_Blocking_Apps\"><\/span>Odpor\u00fa\u010dan\u00e9 aplik\u00e1cie na blokovanie spamu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pre t\u00fdch, ktor\u00ed h\u013eadaj\u00fa spo\u013eahliv\u00e9 rie\u0161enia proti nevy\u017eiadan\u00fdm hovorom, existuje nieko\u013eko aplik\u00e1ci\u00ed, ktor\u00e9 dok\u00e1\u017eu \u00fa\u010dinne blokova\u0165 ne\u017eelan\u00e9 \u010d\u00edsla. Truecaller je ob\u013e\u00fabenou vo\u013ebou, ktor\u00e1 poskytuje slu\u017eby identifik\u00e1cie volaj\u00faceho a rozsiahlu datab\u00e1zu zn\u00e1mych spamov\u00fdch \u010d\u00edsel. Umo\u017e\u0148uje pou\u017e\u00edvate\u013eom nahlasova\u0165 nevy\u017eiadan\u00fa po\u0161tu, \u010do pom\u00e1ha pri aktualiz\u00e1cii jej datab\u00e1zy. \u010eal\u0161ou spo\u013eahlivou aplik\u00e1ciou je Hiya, ktor\u00e1 pon\u00faka funkcie, ako je kontrola hovorov v re\u00e1lnom \u010dase a detekcia spamu, v\u010faka \u010domu viete, kto vol\u00e1, sk\u00f4r ne\u017e odpoviete. Pre pou\u017e\u00edvate\u013eov syst\u00e9mu Android je ur\u010den\u00e1 aplik\u00e1cia CallApp, ktor\u00e1 kombinuje nahr\u00e1vanie hovorov s funkciami blokovania spamu a pon\u00faka komplexn\u00fd s\u00fabor n\u00e1strojov proti ne\u017eelan\u00fdm hovorom. Okrem toho aplik\u00e1cia RoboKiller vyu\u017e\u00edva pokro\u010dil\u00e9 algoritmy na blokovanie robotick\u00fdch hovorov a dokonca vyu\u017e\u00edva aj odpovedacie roboty, aby stratila \u010das spammerov. Tieto aplik\u00e1cie poskytuj\u00fa mo\u017enosti prisp\u00f4sobenia, ktor\u00e9 v\u00e1m umo\u017enia prisp\u00f4sobi\u0165 ochranu pred spamom va\u0161im preferenci\u00e1m. Hoci niektor\u00e9 aplik\u00e1cie pon\u00fakaj\u00fa pr\u00e9miov\u00e9 funkcie za poplatok, bezplatn\u00e9 verzie \u010dasto poskytuj\u00fa dostato\u010dn\u00fa ochranu pre v\u00e4\u010d\u0161inu pou\u017e\u00edvate\u013eov. Za\u010dlenenie t\u00fdchto aplik\u00e1ci\u00ed do pou\u017e\u00edvania telef\u00f3nu m\u00f4\u017ee v\u00fdrazne zn\u00ed\u017ei\u0165 frekvenciu a vplyv nevy\u017eiadan\u00fdch hovorov.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Carrier_Services_for_Blocking\"><\/span>Slu\u017eby dopravcu na blokovanie<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Mnoh\u00ed poskytovatelia mobiln\u00fdch siet\u00ed v Spojenom kr\u00e1\u013eovstve pon\u00fakaj\u00fa slu\u017eby \u0161peci\u00e1lne navrhnut\u00e9 na blokovanie nevy\u017eiadan\u00fdch hovorov. Napr\u00edklad spolo\u010dnos\u0165 EE poskytuje funkciu s n\u00e1zvom \"EE Call Protect\", ktor\u00e1 automaticky presmeruje hovory ozna\u010den\u00e9 ako ob\u0165a\u017euj\u00face alebo podvodn\u00e9 do hlasovej schr\u00e1nky. Spolo\u010dnos\u0165 O2 pon\u00faka podobn\u00fa slu\u017ebu zn\u00e1mu ako \"O2 Call Protect\", ktor\u00e1 blokuje zn\u00e1me nevy\u017eiadan\u00e9 \u010d\u00edsla a umo\u017e\u0148uje pou\u017e\u00edvate\u013eom blokova\u0165 jednotliv\u00e9 \u010d\u00edsla. Vodafone m\u00e1 aplik\u00e1ciu s n\u00e1zvom \"Secure Net\", ktor\u00e1 obsahuje funkcie na identifik\u00e1ciu a blokovanie nevy\u017eiadan\u00fdch hovorov. Tieto slu\u017eby sa \u010dasto poskytuj\u00fa bez dodato\u010dn\u00fdch n\u00e1kladov a m\u00f4\u017eu by\u0165 \u00fa\u010dinnou prvou obrannou l\u00edniou proti ne\u017eelan\u00fdm volaniam. Okrem toho tieto slu\u017eby oper\u00e1torov neust\u00e1le aktualizuj\u00fa svoje datab\u00e1zy, aby udr\u017eali krok s nov\u00fdmi spamov\u00fdmi \u010d\u00edslami, \u010d\u00edm pon\u00fakaj\u00fa neust\u00e1lu ochranu. Vyu\u017eit\u00edm slu\u017eieb blokovania spamu, ktor\u00e9 poskytuje v\u00e1\u0161 mobiln\u00fd oper\u00e1tor, m\u00f4\u017eete v\u00fdrazne zn\u00ed\u017ei\u0165 po\u010det ru\u0161iv\u00fdch hovorov a zlep\u0161i\u0165 celkov\u00fa mobiln\u00fa sk\u00fasenos\u0165.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Pros_and_Cons_of_Using_Apps\"><\/span>V\u00fdhody a nev\u00fdhody pou\u017e\u00edvania aplik\u00e1ci\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pou\u017e\u00edvanie aplik\u00e1ci\u00ed na blokovanie spamu m\u00e1 svoje v\u00fdhody a nev\u00fdhody. Pozit\u00edvom je, \u017ee tieto aplik\u00e1cie pon\u00fakaj\u00fa rozsiahle datab\u00e1zy zn\u00e1mych spamov\u00fdch \u010d\u00edsel, ktor\u00e9 poskytuj\u00fa ochranu v re\u00e1lnom \u010dase pred ne\u017eelan\u00fdmi hovormi. \u010casto obsahuj\u00fa aj \u010fal\u0161ie funkcie, ako je identifik\u00e1cia volaj\u00faceho, nahr\u00e1vanie hovorov a prisp\u00f4sobite\u013en\u00e9 zoznamy blokovan\u00fdch hovorov, \u010do v\u00e1m poskytuje v\u00e4\u010d\u0161iu kontrolu nad prich\u00e1dzaj\u00facimi hovormi. Mnoh\u00e9 aplik\u00e1cie pravidelne aktualizuj\u00fa svoje datab\u00e1zy, \u010d\u00edm zabezpe\u010duj\u00fa ochranu pred nov\u00fdmi taktikami spamu. Je v\u0161ak potrebn\u00e9 zv\u00e1\u017ei\u0165 aj niektor\u00e9 nev\u00fdhody. Niektor\u00e9 aplik\u00e1cie m\u00f4\u017eu vy\u017eadova\u0165 pr\u00edstup k va\u0161im kontaktom a z\u00e1znamom hovorov, \u010do zvy\u0161uje <a href=\"https:\/\/blog.lebara.co.uk\/sk\/what-is-the-ios-privacy-report-on-iphone\/\">ochrana osobn\u00fdch \u00fadajov<\/a> obavy. Navy\u0161e, hoci mnoh\u00e9 aplik\u00e1cie na blokovanie spamu pon\u00fakaj\u00fa bezplatn\u00e9 verzie, naj\u00fa\u010dinnej\u0161ie funkcie s\u00fa \u010dasto uzamknut\u00e9 za platenou stenou. Je tu aj ot\u00e1zka v\u00fdkonu aplik\u00e1ci\u00ed, ke\u010f\u017ee niektor\u00e9 aplik\u00e1cie m\u00f4\u017eu vy\u010derp\u00e1va\u0165 <a href=\"https:\/\/blog.lebara.co.uk\/sk\/10-ways-to-make-a-phone-battery-last-longer\/\">bat\u00e9ria<\/a> \u017eivot alebo spomali\u0165 telef\u00f3n. Zv\u00e1\u017eenie t\u00fdchto v\u00fdhod a nev\u00fdhod v\u00e1m pom\u00f4\u017ee rozhodn\u00fa\u0165 sa, \u010di je aplik\u00e1cia na blokovanie spamu t\u00fdm spr\u00e1vnym rie\u0161en\u00edm pre va\u0161e potreby.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Preventive_Measures\"><\/span>Prevent\u00edvne opatrenia<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Registering_with_TPS\"><\/span>Registr\u00e1cia v syst\u00e9me TPS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Registr\u00e1cia v slu\u017ebe TPS (Telephone Preference Service) je cenn\u00fdm krokom pri zni\u017eovan\u00ed po\u010dtu nevy\u017eiadan\u00fdch marketingov\u00fdch hovorov. TPS je bezplatn\u00e1 slu\u017eba v Spojenom kr\u00e1\u013eovstve, ktor\u00e1 v\u00e1m umo\u017e\u0148uje odmietnu\u0165 nevy\u017eiadan\u00e9 obchodn\u00e9 a marketingov\u00e9 hovory. Pridan\u00edm svojho \u010d\u00edsla do registra TPS leg\u00e1lne signalizujete legit\u00edmnym spolo\u010dnostiam, \u017ee si ne\u017eel\u00e1te dost\u00e1va\u0165 tak\u00e9to hovory. Je d\u00f4le\u017eit\u00e9 poznamena\u0165, \u017ee hoci toto opatrenie v\u00fdrazne zni\u017euje objem marketingov\u00fdch hovorov, nemus\u00ed ich \u00faplne odstr\u00e1ni\u0165, najm\u00e4 od zahrani\u010dn\u00fdch spolo\u010dnost\u00ed alebo podvodn\u00edkov ignoruj\u00facich nariadenia. Ak sa chcete zaregistrova\u0165, m\u00f4\u017eete nav\u0161t\u00edvi\u0165 webov\u00fa str\u00e1nku TPS alebo zavola\u0165 na ich registra\u010dn\u00e9 \u010d\u00edslo a tento proces zvy\u010dajne trv\u00e1 pribli\u017ene 28 dn\u00ed, k\u00fdm sa stane plne \u00fa\u010dinn\u00fdm. Hoci TPS pon\u00faka v\u00fdrazn\u00fa \u00fa\u013eavu od nevy\u017eiadan\u00fdch marketingov\u00fdch hovorov, na rie\u0161enie \u0161ir\u0161ieho probl\u00e9mu nevy\u017eiadan\u00fdch hovorov sa odpor\u00fa\u010da zachova\u0165 ostra\u017eitos\u0165 a pou\u017e\u00edva\u0165 in\u00e9 strat\u00e9gie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Avoiding_Number_Sharing\"><\/span>Vyh\u00fdbanie sa zdie\u013eaniu \u010d\u00edsel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Obmedzenie zdie\u013eania v\u00e1\u0161ho mobiln\u00e9ho \u010d\u00edsla je praktick\u00fdm krokom na zn\u00ed\u017eenie po\u010dtu nevy\u017eiadan\u00fdch hovorov. Mnoho nevy\u017eiadan\u00fdch hovorov poch\u00e1dza z datab\u00e1z, ktor\u00e9 spammeri vytv\u00e1raj\u00fa r\u00f4znymi sp\u00f4sobmi, napr\u00edklad prostredn\u00edctvom online formul\u00e1rov alebo zneu\u017eit\u00edm \u00fadajov. Ak chcete chr\u00e1ni\u0165 svoje \u010d\u00edslo, zdie\u013eajte ho len s d\u00f4veryhodn\u00fdmi kontaktmi a renomovan\u00fdmi organiz\u00e1ciami. Bu\u010fte opatrn\u00ed pri zad\u00e1van\u00ed svojho \u010d\u00edsla online, najm\u00e4 na str\u00e1nkach, ktor\u00e9 sa zdaj\u00fa by\u0165 menej bezpe\u010dn\u00e9 alebo potrebn\u00e9. Zv\u00e1\u017ete pou\u017eitie alternat\u00edvneho \u010d\u00edsla alebo do\u010dasnej slu\u017eby v situ\u00e1ci\u00e1ch, ke\u010f mus\u00edte poskytn\u00fa\u0165 kontaktn\u00e9 \u010d\u00edslo, ale nie ste si ist\u00ed d\u00f4veryhodnos\u0165ou str\u00e1nky. Okrem toho bu\u010fte opatrn\u00ed pri zdie\u013ean\u00ed svojho \u010d\u00edsla na platform\u00e1ch soci\u00e1lnych m\u00e9di\u00ed, a to aj v s\u00fakromn\u00fdch spr\u00e1vach, preto\u017ee tie m\u00f4\u017eu by\u0165 niekedy ter\u010dom \u00fatokov p\u00e1tra\u010dov po \u00fadajoch. Ak si d\u00e1te pozor na to, kde a s k\u00fdm zdie\u013eate svoje mobiln\u00e9 \u010d\u00edslo, m\u00f4\u017eete v\u00fdrazne zn\u00ed\u017ei\u0165 pravdepodobnos\u0165, \u017ee bude pridan\u00e9 do zoznamu nevy\u017eiadan\u00fdch hovorov, a t\u00fdm zn\u00ed\u017ei\u0165 po\u010det nepr\u00edjemn\u00fdch hovorov, ktor\u00e9 dost\u00e1vate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Recognising_Spam_Call_Tactics\"><\/span>Rozpoznanie taktiky nevy\u017eiadan\u00fdch hovorov<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pochopenie taktiky, ktor\u00fa pou\u017e\u00edvaj\u00fa nevy\u017eiadan\u00e9 hovory, v\u00e1m pom\u00f4\u017ee identifikova\u0165 ich podvody a vyhn\u00fa\u0165 sa im. Jednou z be\u017en\u00fdch takt\u00edk je \"spoofing\", ke\u010f je identifik\u00e1tor volaj\u00faceho zmanipulovan\u00fd tak, aby zobrazoval miestne alebo zn\u00e1me \u010d\u00edslo, \u010do zvy\u0161uje pravdepodobnos\u0165, \u017ee odpoviete. Podvodn\u00edci m\u00f4\u017eu vyu\u017ei\u0165 aj naliehavos\u0165 a tvrdi\u0165, \u017ee m\u00e1te okam\u017eit\u00fd probl\u00e9m s bankov\u00fdm \u00fa\u010dtom alebo da\u0148ami, aby v\u00e1s prin\u00fatili poskytn\u00fa\u0165 osobn\u00e9 \u00fadaje. Bu\u010fte opatrn\u00ed pri telefon\u00e1toch pon\u00fakaj\u00facich pr\u00edli\u0161 v\u00fdhodn\u00e9 ponuky alebo v\u00fdhry, preto\u017ee ide \u010dasto o triky na z\u00edskanie va\u0161ich \u00fadajov. \u010eal\u0161ou taktikou je \"phishing\", ke\u010f sa volaj\u00faci vyd\u00e1vaj\u00fa za renomovan\u00e9 organiz\u00e1cie, aby z\u00edskali va\u0161u d\u00f4veru. V\u017edy bu\u010fte skeptick\u00ed vo\u010di nevy\u017eiadan\u00fdm po\u017eiadavk\u00e1m na osobn\u00e9 alebo finan\u010dn\u00e9 inform\u00e1cie a v pr\u00edpade potreby si overte toto\u017enos\u0165 volaj\u00faceho ofici\u00e1lnou cestou. Rozpoznan\u00edm t\u00fdchto takt\u00edk sa m\u00f4\u017eete lep\u0161ie chr\u00e1ni\u0165 pred obe\u0165ami nevy\u017eiadan\u00fdch hovorov a zaisti\u0165 si bezpe\u010dnos\u0165 svojich osobn\u00fdch \u00fadajov.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Legal_Protections_and_Rights\"><\/span>Pr\u00e1vna ochrana a pr\u00e1va<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Understanding_UK_Laws\"><\/span>Pochopenie z\u00e1konov Spojen\u00e9ho kr\u00e1\u013eovstva<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Poznanie z\u00e1konov Spojen\u00e9ho kr\u00e1\u013eovstva t\u00fdkaj\u00facich sa nevy\u017eiadan\u00fdch hovorov v\u00e1m umo\u017en\u00ed podnikn\u00fa\u0165 kroky proti ne\u017eelan\u00fdm hovorom. Hlavn\u00fdm pr\u00e1vnym predpisom, ktor\u00fdm sa t\u00e1to oblas\u0165 riadi, je Privacy and Electronic Communications Regulations (PECR) 2003, ktor\u00fd stanovuje pravidl\u00e1 pre marketingov\u00e9 hovory, e-maily, textov\u00e9 spr\u00e1vy a faxy. Pod\u013ea nariadenia PECR musia organiz\u00e1cie pred uskuto\u010dnen\u00edm marketingov\u00fdch hovorov na v\u00e1\u0161 mobiln\u00fd telef\u00f3n z\u00edska\u0165 v\u00e1\u0161 s\u00fahlas, pokia\u013e s nimi nem\u00e1te existuj\u00faci vz\u0165ah. Okrem toho v\u0161eobecn\u00e9 nariadenie o ochrane \u00fadajov (GDPR) poskytuje \u010fal\u0161iu ochranu t\u00fdm, \u017ee upravuje, ako spolo\u010dnosti zaobch\u00e1dzaj\u00fa s va\u0161imi osobn\u00fdmi \u00fadajmi. Poru\u0161enie t\u00fdchto z\u00e1konov m\u00f4\u017ee ma\u0165 za n\u00e1sledok vysok\u00e9 pokuty pre organiz\u00e1cie, ktor\u00e9 sa ich dopustili. Ak dostanete nevy\u017eiadan\u00e9 marketingov\u00e9 hovory, m\u00f4\u017eete incident nahl\u00e1si\u0165 \u00daradu komis\u00e1ra pre inform\u00e1cie (ICO), ktor\u00fd m\u00e1 pr\u00e1vomoc vy\u0161etrova\u0165 a prij\u00edma\u0165 opatrenia na presadzovanie pr\u00e1va. Ak sa obozn\u00e1mite s t\u00fdmito z\u00e1konmi, m\u00f4\u017eete lep\u0161ie pochopi\u0165 svoje pr\u00e1va a kroky, ktor\u00e9 m\u00f4\u017eete podnikn\u00fa\u0165 na ochranu pred nevy\u017eiadan\u00fdmi telefon\u00e1tmi.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"How_to_File_Complaints\"><\/span>Ako pod\u00e1va\u0165 s\u0165a\u017enosti<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pod\u00e1vanie s\u0165a\u017enost\u00ed na nevy\u017eiadan\u00e9 hovory m\u00f4\u017ee \u00faradom pom\u00f4c\u0165 zakro\u010di\u0165 proti trval\u00fdm p\u00e1chate\u013eom. V Spojenom kr\u00e1\u013eovstve je za vybavovanie s\u0165a\u017enost\u00ed t\u00fdkaj\u00facich sa ob\u0165a\u017euj\u00facich volan\u00ed zodpovedn\u00fd \u00darad komis\u00e1ra pre inform\u00e1cie (ICO). Ak chcete poda\u0165 s\u0165a\u017enos\u0165, nav\u0161t\u00edvte webov\u00fa str\u00e1nku ICO a vypl\u0148te online formul\u00e1r na pod\u00e1vanie spr\u00e1v. Uve\u010fte \u010do najviac podrobnost\u00ed vr\u00e1tane \u010d\u00edsla volaj\u00faceho, povahy hovoru a ak\u00fdchko\u013evek \u010fal\u0161\u00edch relevantn\u00fdch inform\u00e1ci\u00ed. Ak bol hovor od spolo\u010dnosti, ktor\u00fa pozn\u00e1te, uve\u010fte, \u010di ste jej dali s\u00fahlas na kontaktovanie. Okrem toho m\u00f4\u017eete nahl\u00e1si\u0165 nevy\u017eiadan\u00e9 textov\u00e9 spr\u00e1vy svojej mobilnej sieti tak, \u017ee spr\u00e1vu prepo\u0161lete na \u010d\u00edslo 7726, ktor\u00e9 je bezplatnou slu\u017ebou na nahlasovanie. Pom\u00f4\u017ee to vytvori\u0165 datab\u00e1zu, ktor\u00fa siete pou\u017e\u00edvaj\u00fa na blokovanie \u00fato\u010dn\u00fdch \u010d\u00edsel. Pod\u00e1vanie s\u0165a\u017enost\u00ed pom\u00e1ha nielen chr\u00e1ni\u0165 v\u00e1s, ale prispieva aj k \u0161ir\u0161iemu \u00fasiliu v boji proti nevy\u017eiadan\u00fdm hovorom. T\u00fdm, \u017ee si n\u00e1jdete \u010das na nahl\u00e1senie t\u00fdchto hovorov, m\u00f4\u017eete prispie\u0165 k zn\u00ed\u017eeniu v\u00fdskytu ob\u0165a\u017euj\u00facich hovorov pre v\u0161etk\u00fdch.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"What_to_Do_if_Harassed\"><\/span>\u010co robi\u0165 v pr\u00edpade ob\u0165a\u017eovania<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ak nevy\u017eiadan\u00e9 hovory prerast\u00fa do ob\u0165a\u017eovania, je d\u00f4le\u017eit\u00e9 okam\u017eite podnikn\u00fa\u0165 kroky na svoju ochranu. Za\u010dnite t\u00fdm, \u017ee zdokumentujete ka\u017ed\u00fd hovor a zaznamen\u00e1te \u010das, d\u00e1tum a v\u0161etky podrobnosti o volaj\u00facom. Tento z\u00e1znam bude cenn\u00fd, ak si situ\u00e1cia vy\u017eiada pr\u00e1vny z\u00e1sah. Mali by ste sa obr\u00e1ti\u0165 aj na svojho mobiln\u00e9ho oper\u00e1tora, preto\u017ee m\u00f4\u017ee pon\u00faka\u0165 slu\u017eby na blokovanie konkr\u00e9tnych \u010d\u00edsel alebo poradi\u0165, ako situ\u00e1ciu rie\u0161i\u0165. Ak hovory pretrv\u00e1vaj\u00fa, zv\u00e1\u017ete mo\u017enos\u0165 obr\u00e1ti\u0165 sa na miestne org\u00e1ny \u010dinn\u00e9 v trestnom konan\u00ed, preto\u017ee pod\u013ea pr\u00e1vnych predpisov Spojen\u00e9ho kr\u00e1\u013eovstva sa vytrval\u00e9 nevy\u017eiadan\u00e9 hovory m\u00f4\u017eu pova\u017eova\u0165 za ob\u0165a\u017eovanie. Informujte o situ\u00e1cii pol\u00edciu a poskytnite jej zdokumentovan\u00e9 d\u00f4kazy. Okrem toho v\u00e1m organiz\u00e1cie ako Victim Support m\u00f4\u017eu pon\u00faknu\u0165 poradenstvo a pomoc, ak sa c\u00edtite pre\u0165a\u017een\u00ed. Pam\u00e4tajte, \u017ee nie ste sami a \u017ee s\u00fa k dispoz\u00edcii zdroje, ktor\u00e9 v\u00e1m pom\u00f4\u017eu situ\u00e1ciu rie\u0161i\u0165 a vyrie\u0161i\u0165. Prijatie t\u00fdchto krokov v\u00e1m m\u00f4\u017ee pom\u00f4c\u0165 obnovi\u0165 pokoj a \u00fa\u010dinne zastavi\u0165 ob\u0165a\u017euj\u00face telefon\u00e1ty.<\/p>","protected":false},"excerpt":{"rendered":"<p>Nevy\u017eiadan\u00e9 hovory s\u00fa nepr\u00edjemnou z\u00e1le\u017eitos\u0165ou, s ktorou sa denne stret\u00e1va mnoho pou\u017e\u00edvate\u013eov mobiln\u00fdch telef\u00f3nov v Spojenom kr\u00e1\u013eovstve, nar\u00fa\u0161aj\u00fa na\u0161u rutinu a sp\u00f4sobuj\u00fa zbyto\u010dn\u00fd stres. S rozvojom technol\u00f3gi\u00ed sa tieto nevy\u017eiadan\u00e9 hovory st\u00e1vaj\u00fa \u010dastej\u0161\u00edmi a sofistikovanej\u0161\u00edmi a \u010dasto v n\u00e1s zanech\u00e1vaj\u00fa pocit bezmocnosti a frustr\u00e1cie. \u010ci u\u017e ide o podvodn\u00edka, ktor\u00fd sa sna\u017e\u00ed vyl\u00e1ka\u0165 peniaze, alebo o neodbytn\u00e9ho telemarket\u00e9ra, potreba...<\/p>\n<div><a class=\"read-more button-link\" href=\"https:\/\/blog.lebara.co.uk\/sk\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/\">\u010c\u00edtajte viac<\/a><\/div>","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-2273","post","type-post","status-publish","format-standard","hentry","category-lebara-news","clearfix",false],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/posts\/2273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/comments?post=2273"}],"version-history":[{"count":1,"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/posts\/2273\/revisions"}],"predecessor-version":[{"id":2314,"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/posts\/2273\/revisions\/2314"}],"wp:attachment":[{"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/media?parent=2273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/categories?post=2273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/sk\/wp-json\/wp\/v2\/tags?post=2273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}