{"id":2273,"date":"2024-09-03T14:43:29","date_gmt":"2024-09-03T13:43:29","guid":{"rendered":"https:\/\/blog.lebara.co.uk\/?p=2273"},"modified":"2024-10-09T15:18:00","modified_gmt":"2024-10-09T14:18:00","slug":"stop-spam-calls-a-practical-guide-for-uk-mobile-users","status":"publish","type":"post","link":"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/","title":{"rendered":"Zastaven\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f: Praktick\u00fd pr\u016fvodce pro u\u017eivatele mobiln\u00edch telefon\u016f ve Velk\u00e9 Brit\u00e1nii"},"content":{"rendered":"<p>Nevy\u017e\u00e1dan\u00e1 vol\u00e1n\u00ed obt\u011b\u017euj\u00ed mnoho u\u017eivatel\u016f mobiln\u00edch telefon\u016f ve Velk\u00e9 Brit\u00e1nii. <a href=\"https:\/\/blog.lebara.co.uk\/cs\/how-does-face-recognition-on-mobile-phones-work\/\">obli\u010dej<\/a> denn\u011b, naru\u0161uj\u00ed na\u0161e rutinn\u00ed postupy a zp\u016fsobuj\u00ed zbyte\u010dn\u00fd stres. S rozvojem technologi\u00ed se tyto nevy\u017e\u00e1dan\u00e9 hovory st\u00e1vaj\u00ed \u010dast\u011bj\u0161\u00edmi a sofistikovan\u011bj\u0161\u00edmi a \u010dasto v n\u00e1s vyvol\u00e1vaj\u00ed pocit bezmoci a frustrace. A\u0165 u\u017e se jedn\u00e1 o podvodn\u00edka, kter\u00fd se sna\u017e\u00ed vyl\u00e1kat pen\u00edze, nebo neodbytn\u00e9ho telemarket\u00e9ra, pot\u0159eba skoncovat s t\u011bmito otravn\u00fdmi vyru\u0161en\u00edmi je nal\u00e9hav\u011bj\u0161\u00ed ne\u017e kdy jindy. V t\u00e9to p\u0159\u00edru\u010dce se sezn\u00e1m\u00edme s praktick\u00fdmi a \u00fa\u010dinn\u00fdmi metodami blokov\u00e1n\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f na mobiln\u00edm telefonu, kter\u00e9 v\u00e1m pomohou z\u00edskat kontrolu a klid na du\u0161i.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Obsah<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"P\u0159epnut\u00ed tabulky obsahu\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">P\u0159ep\u00edna\u010d<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Understanding_Spam_Calls\" >Porozum\u011bn\u00ed nevy\u017e\u00e1dan\u00fdm vol\u00e1n\u00edm<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#What_Are_Spam_Calls\" >Co jsou nevy\u017e\u00e1dan\u00e9 hovory?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Common_Types_of_Spam_Calls\" >B\u011b\u017en\u00e9 typy nevy\u017e\u00e1dan\u00fdch hovor\u016f<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Why_Spam_Calls_Are_Increasing\" >Pro\u010d p\u0159ib\u00fdv\u00e1 nevy\u017e\u00e1dan\u00fdch hovor\u016f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Immediate_Actions_to_Stop_Spam\" >Okam\u017eit\u00e9 kroky k zastaven\u00ed spamu<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Blocking_Numbers_Manually\" >Ru\u010dn\u00ed blokov\u00e1n\u00ed \u010d\u00edsel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Using_Built-in_Phone_Features\" >Pou\u017e\u00edv\u00e1n\u00ed vestav\u011bn\u00fdch funkc\u00ed telefonu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Reporting_Spam_Calls\" >Nahl\u00e1\u0161en\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Advanced_Tools_and_Apps\" >Pokro\u010dil\u00e9 n\u00e1stroje a aplikace<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Recommended_Spam_Blocking_Apps\" >Doporu\u010den\u00e9 aplikace pro blokov\u00e1n\u00ed spamu<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Carrier_Services_for_Blocking\" >Slu\u017eby dopravce pro blokov\u00e1n\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Pros_and_Cons_of_Using_Apps\" >V\u00fdhody a nev\u00fdhody pou\u017e\u00edv\u00e1n\u00ed aplikac\u00ed<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Preventive_Measures\" >Preventivn\u00ed opat\u0159en\u00ed<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Registering_with_TPS\" >Registrace v syst\u00e9mu TPS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Avoiding_Number_Sharing\" >Vyh\u00fdb\u00e1n\u00ed se sd\u00edlen\u00ed \u010d\u00edsel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Recognising_Spam_Call_Tactics\" >Rozpozn\u00e1n\u00ed taktiky nevy\u017e\u00e1dan\u00fdch hovor\u016f<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Legal_Protections_and_Rights\" >Pr\u00e1vn\u00ed ochrana a pr\u00e1va<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#Understanding_UK_Laws\" >Porozum\u011bn\u00ed z\u00e1kon\u016fm Spojen\u00e9ho kr\u00e1lovstv\u00ed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#How_to_File_Complaints\" >Jak pod\u00e1vat st\u00ed\u017enosti<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/#What_to_Do_if_Harassed\" >Co d\u011blat v p\u0159\u00edpad\u011b obt\u011b\u017eov\u00e1n\u00ed<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Understanding_Spam_Calls\"><\/span>Porozum\u011bn\u00ed nevy\u017e\u00e1dan\u00fdm vol\u00e1n\u00edm<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"What_Are_Spam_Calls\"><\/span>Co jsou nevy\u017e\u00e1dan\u00e9 hovory?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nevy\u017e\u00e1dan\u00e9 hovory jsou nevy\u017e\u00e1dan\u00e9 telefon\u00e1ty na mobiln\u00ed telefon, obvykle s c\u00edlem prodat produkty, slu\u017eby nebo dokonce sp\u00e1chat podvod. Tyto hovory jsou \u010dasto n\u00e1hodn\u00e9 a mohou poch\u00e1zet jak z dom\u00e1c\u00edch, tak z <a href=\"https:\/\/blog.lebara.co.uk\/cs\/how-to-cut-the-cost-of-international-calls-on-a-mobile-phone\/\">mezin\u00e1rodn\u00ed<\/a> \u010d\u00edsla. Nevy\u017e\u00e1dan\u00e1 vol\u00e1n\u00ed mohou b\u00fdt r\u016fzn\u00e1, od otravn\u00fdch prodejn\u00edch nab\u00eddek a\u017e po zlovoln\u011bj\u0161\u00ed podvody zam\u011b\u0159en\u00e9 na kr\u00e1de\u017e osobn\u00edch \u00fadaj\u016f nebo pen\u011bz. \u010cetnost a povaha t\u011bchto hovor\u016f se m\u016f\u017ee li\u0161it, ale \u010dasto maj\u00ed spole\u010dn\u00fd rys - jsou nev\u00edtan\u00fdm z\u00e1sahem do va\u0161eho \u017eivota. D\u00edky technologick\u00e9mu pokroku se spamov\u00ed volaj\u00edc\u00ed zdokonalili v maskov\u00e1n\u00ed sv\u00fdch \u010d\u00edsel, tak\u017ee je obt\u00ed\u017en\u00e9 rozli\u0161it mezi skute\u010dn\u00fdmi a \u0161kodliv\u00fdmi hovory. Pochopen\u00ed povahy nevy\u017e\u00e1dan\u00fdch hovor\u016f je prvn\u00edm krokem k ochran\u011b p\u0159ed jejich ru\u0161iv\u00fdm vlivem a k zachov\u00e1n\u00ed bezpe\u010dnosti va\u0161ich osobn\u00edch \u00fadaj\u016f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Common_Types_of_Spam_Calls\"><\/span>B\u011b\u017en\u00e9 typy nevy\u017e\u00e1dan\u00fdch hovor\u016f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nevy\u017e\u00e1dan\u00e1 vol\u00e1n\u00ed maj\u00ed r\u016fzn\u00e9 podoby a ka\u017ed\u00e1 z nich m\u00e1 svou vlastn\u00ed taktiku a c\u00edle. Jedn\u00edm z nejroz\u0161\u00ed\u0159en\u011bj\u0161\u00edch typ\u016f jsou telemarketingov\u00e9 hovory, kdy se spole\u010dnosti pokou\u0161\u00ed <a href=\"https:\/\/blog.lebara.co.uk\/cs\/8-different-ways-to-sell-a-mobile-phone\/\">prod\u00e1vat<\/a> produkty nebo slu\u017eby. Tyto hovory jsou \u010dasto neodbytn\u00e9 a mohou p\u0159ich\u00e1zet v nevhodnou dobu. Dal\u0161\u00edm \u010dast\u00fdm typem jsou podvodn\u00e9 hovory, jejich\u017e c\u00edlem je vyl\u00e1kat z v\u00e1s osobn\u00ed \u00fadaje nebo pen\u00edze. Pat\u0159\u00ed mezi n\u011b zn\u00e1m\u00e9 podvody typu \"autonehoda\" nebo fale\u0161n\u00e9 hovory, kter\u00e9 se vyd\u00e1vaj\u00ed za hovory z finan\u010dn\u00edho a celn\u00edho \u00fa\u0159adu a varuj\u00ed p\u0159ed nezaplacen\u00fdmi dan\u011bmi. Dal\u0161\u00edm \u010dast\u00fdm pachatelem jsou robotick\u00e9 hovory, kter\u00e9 vyu\u017e\u00edvaj\u00ed automatick\u00e9 zpr\u00e1vy. Mohou se pohybovat od legitimn\u00edch ozn\u00e1men\u00ed a\u017e po podvodn\u00e9 programy. Krom\u011b toho existuj\u00ed i phishingov\u00e9 hovory, kdy se podvodn\u00edci vyd\u00e1vaj\u00ed za d\u016fv\u011bryhodn\u00e9 subjekty, nap\u0159\u00edklad banky, a z\u00edsk\u00e1vaj\u00ed z nich citliv\u00e9 informace. Rozpozn\u00e1n\u00ed t\u011bchto b\u011b\u017en\u00fdch typ\u016f nevy\u017e\u00e1dan\u00fdch hovor\u016f je z\u00e1sadn\u00ed pro ochranu p\u0159ed potenci\u00e1ln\u00edmi podvody a pro sn\u00ed\u017een\u00ed po\u010dtu necht\u011bn\u00fdch vyru\u0161en\u00ed v ka\u017edodenn\u00edm \u017eivot\u011b.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Why_Spam_Calls_Are_Increasing\"><\/span>Pro\u010d p\u0159ib\u00fdv\u00e1 nevy\u017e\u00e1dan\u00fdch hovor\u016f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>N\u00e1r\u016fst po\u010dtu nevy\u017e\u00e1dan\u00fdch hovor\u016f lze p\u0159i\u010d\u00edst n\u011bkolika faktor\u016fm. Za prv\u00e9, technologick\u00fd pokrok usnadnil a zlevnil odes\u00edl\u00e1n\u00ed velk\u00e9ho mno\u017estv\u00ed hovor\u016f spammer\u016fm. Automatizovan\u00e9 syst\u00e9my, jako jsou robocallery, mohou v kr\u00e1tk\u00e9m \u010dase vyto\u010dit tis\u00edce \u010d\u00edsel, \u010d\u00edm\u017e se zvy\u0161uje dosah t\u011bchto necht\u011bn\u00fdch hovor\u016f. Zadruh\u00e9, glob\u00e1ln\u00ed povaha komunikace znamen\u00e1, \u017ee volaj\u00edc\u00ed na spam mohou operovat prakticky odkudkoli, co\u017e zt\u011b\u017euje regulaci a zachycen\u00ed t\u011bchto aktivit ze strany \u00fa\u0159ad\u016f. Zat\u0159et\u00ed, \u00faniky dat a neleg\u00e1ln\u00ed prodej osobn\u00edch \u00fadaj\u016f na temn\u00e9m webu poskytly spammer\u016fm kontaktn\u00ed \u00fadaje, kter\u00e9 pot\u0159ebuj\u00ed k c\u00edlen\u00ed na jednotlivce. Anonymita, kterou poskytuj\u00ed technologie jako VoIP (Voice over Internet Protocol), nav\u00edc podvodn\u00edk\u016fm umo\u017e\u0148uje maskovat jejich skute\u010dnou identitu, co\u017e zt\u011b\u017euje jejich vystopov\u00e1n\u00ed a zastaven\u00ed. Pochopen\u00ed toho, pro\u010d je po\u010det nevy\u017e\u00e1dan\u00fdch hovor\u016f na vzestupu, n\u00e1m m\u016f\u017ee pomoci vyvinout \u00fa\u010dinn\u011bj\u0161\u00ed strategie boje proti nim a chr\u00e1nit se p\u0159ed jejich ru\u0161iv\u00fdm dopadem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Immediate_Actions_to_Stop_Spam\"><\/span>Okam\u017eit\u00e9 kroky k zastaven\u00ed spamu<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Blocking_Numbers_Manually\"><\/span>Ru\u010dn\u00ed blokov\u00e1n\u00ed \u010d\u00edsel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ru\u010dn\u00ed blokov\u00e1n\u00ed \u010d\u00edsel je jednoduch\u00fd zp\u016fsob, jak omezit nevy\u017e\u00e1dan\u00e1 vol\u00e1n\u00ed. V\u011bt\u0161ina chytr\u00fdch telefon\u016f je vybavena vestav\u011bn\u00fdmi funkcemi, kter\u00e9 umo\u017e\u0148uj\u00ed blokovat konkr\u00e9tn\u00ed \u010d\u00edsla. V iPhonu m\u016f\u017eete p\u0159ej\u00edt do seznamu posledn\u00edch hovor\u016f, klepnout na ikonu \"i\" vedle \u010d\u00edsla, kter\u00e9 je p\u0159edm\u011btem spamu, a vybrat mo\u017enost \"Blokovat tohoto volaj\u00edc\u00edho\". U u\u017eivatel\u016f syst\u00e9mu Android je postup podobn\u00fd: otev\u0159ete protokol hovor\u016f, klepn\u011bte na \u010d\u00edslo a vyberte mo\u017enost \"Blokovat\" nebo \"Nahl\u00e1sit jako spam\". Tato metoda je \u00fa\u010dinn\u00e1 pro \u010d\u00edsla, kter\u00e1 v\u00e1s trvale obt\u011b\u017euj\u00ed. Nemus\u00ed v\u0161ak b\u00fdt \u00fapln\u00fdm \u0159e\u0161en\u00edm, proto\u017ee spamme\u0159i \u010dasto pou\u017e\u00edvaj\u00ed r\u016fzn\u00e1 \u010d\u00edsla. I p\u0159es sv\u00e1 omezen\u00ed je ru\u010dn\u00ed blokov\u00e1n\u00ed \u010d\u00edsel u\u017eite\u010dn\u00fdm po\u010d\u00e1te\u010dn\u00edm krokem. Umo\u017e\u0148uje v\u00e1m okam\u017eit\u011b zakro\u010dit proti opakovan\u00fdm pachatel\u016fm, a t\u00edm sn\u00ed\u017eit \u010detnost ru\u0161en\u00ed. Kombinace t\u00e9to metody s dal\u0161\u00edmi strategiemi m\u016f\u017ee poskytnout komplexn\u011bj\u0161\u00ed obranu proti nevy\u017e\u00e1dan\u00fdm vol\u00e1n\u00edm.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Using_Built-in_Phone_Features\"><\/span>Pou\u017e\u00edv\u00e1n\u00ed vestav\u011bn\u00fdch funkc\u00ed telefonu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Vyu\u017eit\u00ed vestav\u011bn\u00fdch funkc\u00ed telefonu m\u016f\u017ee v\u00fdrazn\u011b pomoci omezit nevy\u017e\u00e1dan\u00e9 hovory. V\u011bt\u0161ina modern\u00edch chytr\u00fdch telefon\u016f nab\u00edz\u00ed nastaven\u00ed speci\u00e1ln\u011b navr\u017een\u00e1 tak, aby pom\u00e1hala zvl\u00e1dat nevy\u017e\u00e1dan\u00e9 hovory. Na adrese <a href=\"https:\/\/blog.lebara.co.uk\/cs\/a-guide-to-the-top-iphones-for-business-and-pleasure\/\">iPhony<\/a>, funkce \"Uml\u010det nezn\u00e1m\u00e9 volaj\u00edc\u00ed\" odes\u00edl\u00e1 hovory z nezn\u00e1m\u00fdch \u010d\u00edsel p\u0159\u00edmo na adresu <a href=\"https:\/\/blog.lebara.co.uk\/cs\/how-to-set-up-voicemail-on-an-iphone\/\">hlasov\u00e1 po\u0161ta<\/a>, co\u017e sni\u017euje po\u010det p\u0159eru\u0161en\u00ed. Za\u0159\u00edzen\u00ed se syst\u00e9mem Android \u010dasto obsahuj\u00ed podobn\u00e9 mo\u017enosti, jako je nap\u0159. <a href=\"https:\/\/blog.lebara.co.uk\/cs\/8-reasons-to-buy-a-google-pixel-phone\/\">Google Pixel<\/a> telefon\u016f, kter\u00fd umo\u017e\u0148uje Asistentovi Google kontrolovat hovory p\u0159edt\u00edm, ne\u017e je p\u0159ijmete. Krom\u011b toho m\u00e1 mnoho telefon\u016f re\u017eim \"Neru\u0161it\", kter\u00fd lze p\u0159izp\u016fsobit tak, aby umo\u017e\u0148oval hovory pouze z va\u0161eho telefonu. <a href=\"https:\/\/blog.lebara.co.uk\/cs\/how-to-keep-phone-contacts-safe\/\">kontakty<\/a>, \u010d\u00edm\u017e \u00fa\u010dinn\u011b blokuje potenci\u00e1ln\u00ed spam. Tyto vestav\u011bn\u00e9 funkce poskytuj\u00ed dal\u0161\u00ed vrstvu zabezpe\u010den\u00ed bez nutnosti pou\u017eit\u00ed aplikac\u00ed t\u0159et\u00edch stran. I kdy\u017e nezachyt\u00ed ka\u017ed\u00fd nevy\u017e\u00e1dan\u00fd hovor, jsou cennou sou\u010d\u00e1st\u00ed mnohostrann\u00e9ho p\u0159\u00edstupu k omezen\u00ed ne\u017e\u00e1douc\u00edch hovor\u016f. Vyu\u017eit\u00ed t\u011bchto funkc\u00ed v\u00e1m pom\u016f\u017ee zachovat si klid a soust\u0159ed\u011bn\u00ed po cel\u00fd den.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Reporting_Spam_Calls\"><\/span>Nahl\u00e1\u0161en\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Nahl\u00e1\u0161en\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f je \u00fa\u010dinn\u00fd zp\u016fsob, jak pomoci \u00fa\u0159ad\u016fm v boji proti t\u011bmto obt\u011b\u017euj\u00edc\u00edm hovor\u016fm a jak zabr\u00e1nit tomu, aby se ob\u011bt\u00ed podvodu stali dal\u0161\u00ed lid\u00e9. Ve Spojen\u00e9m kr\u00e1lovstv\u00ed m\u016f\u017eete nevy\u017e\u00e1dan\u00e9 hovory nahl\u00e1sit \u00da\u0159adu komisa\u0159e pro informace (ICO). Ten se zab\u00fdv\u00e1 st\u00ed\u017enostmi a m\u016f\u017ee vy\u0161et\u0159ovat trval\u00e9 pachatele. Krom\u011b toho m\u016f\u017eete na sv\u016fj mobiln\u00ed telefon <a href=\"https:\/\/blog.lebara.co.uk\/cs\/how-to-find-out-what-network-youre-on\/\">s\u00ed\u0165<\/a> poskytovatel m\u016f\u017ee m\u00edt mo\u017enosti hl\u00e1\u0161en\u00ed <a href=\"https:\/\/blog.lebara.co.uk\/cs\/how-to-stop-nuisance-calls-from-reaching-your-mobile-phone\/\">obt\u011b\u017euj\u00edc\u00ed hovory<\/a>. N\u011bkter\u00e9 s\u00edt\u011b nap\u0159\u00edklad umo\u017e\u0148uj\u00ed p\u0159ed\u00e1vat \u010d\u00edsla nevy\u017e\u00e1dan\u00e9 po\u0161ty k anal\u00fdze a p\u0159\u00edpadn\u00fdm opat\u0159en\u00edm. Nahla\u0161ov\u00e1n\u00ed t\u011bchto hovor\u016f pom\u00e1h\u00e1 vytv\u00e1\u0159et datab\u00e1zi, kter\u00e1 m\u016f\u017ee b\u00fdt pou\u017eita k identifikaci vzor\u016f a k p\u0159ijet\u00ed pr\u00e1vn\u00edch opat\u0159en\u00ed proti \u0161i\u0159itel\u016fm spamu. Sd\u00edlen\u00ed zku\u0161enost\u00ed se spamov\u00fdmi hovory na platform\u00e1ch, jako je Truecaller, nav\u00edc m\u016f\u017ee pomoci informovat ostatn\u00ed u\u017eivatele. A\u010dkoli hl\u00e1\u0161en\u00ed nemus\u00ed p\u0159in\u00e9st okam\u017eit\u00e9 \u0159e\u0161en\u00ed, hraje z\u00e1sadn\u00ed roli v \u0161ir\u0161\u00edm \u00fasil\u00ed o minimalizaci nevy\u017e\u00e1dan\u00fdch hovor\u016f. V\u011bnovat \u010das nahl\u00e1\u0161en\u00ed m\u016f\u017ee p\u0159isp\u011bt k vytvo\u0159en\u00ed bezpe\u010dn\u011bj\u0161\u00edho a jist\u011bj\u0161\u00edho komunika\u010dn\u00edho prost\u0159ed\u00ed pro v\u0161echny.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Advanced_Tools_and_Apps\"><\/span>Pokro\u010dil\u00e9 n\u00e1stroje a aplikace<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Recommended_Spam_Blocking_Apps\"><\/span>Doporu\u010den\u00e9 aplikace pro blokov\u00e1n\u00ed spamu<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pro ty, kte\u0159\u00ed hledaj\u00ed robustn\u00ed \u0159e\u0161en\u00ed proti nevy\u017e\u00e1dan\u00fdm hovor\u016fm, existuje n\u011bkolik aplikac\u00ed, kter\u00e9 mohou \u00fa\u010dinn\u011b blokovat ne\u017e\u00e1douc\u00ed \u010d\u00edsla. Obl\u00edbenou volbou je Truecaller, kter\u00fd poskytuje slu\u017eby identifikace volaj\u00edc\u00edho a rozs\u00e1hlou datab\u00e1zi zn\u00e1m\u00fdch spamov\u00fdch \u010d\u00edsel. Umo\u017e\u0148uje u\u017eivatel\u016fm nahla\u0161ovat nevy\u017e\u00e1danou po\u0161tu, co\u017e pom\u00e1h\u00e1 p\u0159i aktualizaci jej\u00ed datab\u00e1ze. Dal\u0161\u00ed spolehlivou aplikac\u00ed je Hiya, kter\u00e1 nab\u00edz\u00ed funkce, jako je prov\u011b\u0159ov\u00e1n\u00ed hovor\u016f v re\u00e1ln\u00e9m \u010dase a detekce spamu, d\u00edky \u010demu\u017e v\u00edte, kdo vol\u00e1, je\u0161t\u011b ne\u017e hovor p\u0159ijmete. Pro u\u017eivatele syst\u00e9mu Android je ur\u010dena aplikace CallApp, kter\u00e1 kombinuje nahr\u00e1v\u00e1n\u00ed hovor\u016f s funkcemi blokov\u00e1n\u00ed spamu a nab\u00edz\u00ed tak komplexn\u00ed sadu n\u00e1stroj\u016f proti necht\u011bn\u00fdm hovor\u016fm. RoboKiller nav\u00edc vyu\u017e\u00edv\u00e1 pokro\u010dil\u00e9 algoritmy k blokov\u00e1n\u00ed robotick\u00fdch hovor\u016f a dokonce vyu\u017e\u00edv\u00e1 odpov\u011bdn\u00ed roboty, aby spammer\u016fm ztr\u00e1vil \u010das. Tyto aplikace poskytuj\u00ed mo\u017enosti p\u0159izp\u016fsoben\u00ed, tak\u017ee si m\u016f\u017eete ochranu proti spamu p\u0159izp\u016fsobit sv\u00fdm preferenc\u00edm. N\u011bkter\u00e9 aplikace nab\u00edzej\u00ed placen\u00e9 pr\u00e9miov\u00e9 funkce, bezplatn\u00e9 verze v\u0161ak v\u011bt\u0161in\u011b u\u017eivatel\u016f \u010dasto poskytuj\u00ed dostate\u010dnou ochranu. Za\u0159azen\u00edm t\u011bchto aplikac\u00ed do pou\u017e\u00edv\u00e1n\u00ed telefonu m\u016f\u017eete v\u00fdrazn\u011b sn\u00ed\u017eit \u010detnost a dopad nevy\u017e\u00e1dan\u00fdch hovor\u016f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Carrier_Services_for_Blocking\"><\/span>Slu\u017eby dopravce pro blokov\u00e1n\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Mnoho poskytovatel\u016f mobiln\u00edch s\u00edt\u00ed ve Velk\u00e9 Brit\u00e1nii nab\u00edz\u00ed slu\u017eby speci\u00e1ln\u011b ur\u010den\u00e9 k blokov\u00e1n\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f. Nap\u0159\u00edklad spole\u010dnost EE nab\u00edz\u00ed funkci nazvanou \"EE Call Protect\", kter\u00e1 automaticky p\u0159esm\u011bruje hovory ozna\u010den\u00e9 jako obt\u011b\u017euj\u00edc\u00ed nebo podvodn\u00e9 do hlasov\u00e9 schr\u00e1nky. Spole\u010dnost O2 nab\u00edz\u00ed podobnou slu\u017ebu zn\u00e1mou jako \"O2 Call Protect\", kter\u00e1 blokuje zn\u00e1m\u00e1 nevy\u017e\u00e1dan\u00e1 \u010d\u00edsla a umo\u017e\u0148uje u\u017eivatel\u016fm blokovat jednotliv\u00e1 \u010d\u00edsla. Vodafone nab\u00edz\u00ed aplikaci s n\u00e1zvem \"Secure Net\", kter\u00e1 obsahuje funkce pro identifikaci a blokov\u00e1n\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f. Tyto slu\u017eby jsou \u010dasto poskytov\u00e1ny bez dal\u0161\u00edch n\u00e1klad\u016f a mohou b\u00fdt \u00fa\u010dinnou prvn\u00ed lini\u00ed obrany proti nevy\u017e\u00e1dan\u00fdm vol\u00e1n\u00edm. Tyto slu\u017eby oper\u00e1tor\u016f nav\u00edc neust\u00e1le aktualizuj\u00ed sv\u00e9 datab\u00e1ze, aby udr\u017eely krok s nov\u00fdmi spamov\u00fdmi \u010d\u00edsly, a nab\u00edzej\u00ed tak trvalou ochranu. Vyu\u017eit\u00edm slu\u017eeb blokov\u00e1n\u00ed spamu poskytovan\u00fdch va\u0161\u00edm mobiln\u00edm oper\u00e1torem m\u016f\u017eete v\u00fdrazn\u011b sn\u00ed\u017eit po\u010det obt\u011b\u017euj\u00edc\u00edch hovor\u016f a zlep\u0161it celkov\u00fd dojem z mobiln\u00edho telefonu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Pros_and_Cons_of_Using_Apps\"><\/span>V\u00fdhody a nev\u00fdhody pou\u017e\u00edv\u00e1n\u00ed aplikac\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pou\u017e\u00edv\u00e1n\u00ed aplikac\u00ed pro blokov\u00e1n\u00ed spamu m\u00e1 sv\u00e9 v\u00fdhody i nev\u00fdhody. Pozitivn\u00ed je, \u017ee tyto aplikace nab\u00edzej\u00ed rozs\u00e1hl\u00e9 datab\u00e1ze zn\u00e1m\u00fdch spamov\u00fdch \u010d\u00edsel a poskytuj\u00ed ochranu p\u0159ed necht\u011bn\u00fdmi hovory v re\u00e1ln\u00e9m \u010dase. \u010casto tak\u00e9 obsahuj\u00ed dal\u0161\u00ed funkce, jako je identifikace volaj\u00edc\u00edho, nahr\u00e1v\u00e1n\u00ed hovor\u016f a p\u0159izp\u016fsobiteln\u00e9 seznamy blokovan\u00fdch hovor\u016f, co\u017e v\u00e1m umo\u017en\u00ed v\u011bt\u0161\u00ed kontrolu nad p\u0159\u00edchoz\u00edmi hovory. Mnoho aplikac\u00ed sv\u00e9 datab\u00e1ze pravideln\u011b aktualizuje, \u010d\u00edm\u017e zaji\u0161\u0165uje ochranu proti nov\u00fdm taktik\u00e1m spamu. Je v\u0161ak t\u0159eba vz\u00edt v \u00favahu i n\u011bkter\u00e9 nev\u00fdhody. N\u011bkter\u00e9 aplikace mohou vy\u017eadovat p\u0159\u00edstup k va\u0161im kontakt\u016fm a protokol\u016fm hovor\u016f, co\u017e zvy\u0161uje <a href=\"https:\/\/blog.lebara.co.uk\/cs\/what-is-the-ios-privacy-report-on-iphone\/\">ochrana osobn\u00edch \u00fadaj\u016f<\/a> obavy. Mnoho aplikac\u00ed pro blokov\u00e1n\u00ed spamu nav\u00edc nab\u00edz\u00ed bezplatn\u00e9 verze, ale ty nej\u00fa\u010dinn\u011bj\u0161\u00ed funkce jsou \u010dasto uzam\u010deny za placenou zd\u00ed. Je tu tak\u00e9 ot\u00e1zka v\u00fdkonu aplikac\u00ed, proto\u017ee n\u011bkter\u00e9 aplikace mohou vy\u010derp\u00e1vat energii. <a href=\"https:\/\/blog.lebara.co.uk\/cs\/10-ways-to-make-a-phone-battery-last-longer\/\">baterie<\/a> \u017eivot nebo zpomalit telefon. Zv\u00e1\u017een\u00ed t\u011bchto v\u00fdhod a nev\u00fdhod v\u00e1m pom\u016f\u017ee rozhodnout, zda je aplikace pro blokov\u00e1n\u00ed spamu t\u00edm spr\u00e1vn\u00fdm \u0159e\u0161en\u00edm pro va\u0161e pot\u0159eby.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Preventive_Measures\"><\/span>Preventivn\u00ed opat\u0159en\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Registering_with_TPS\"><\/span>Registrace v syst\u00e9mu TPS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Registrace u slu\u017eby TPS (Telephone Preference Service) je cenn\u00fdm krokem ke sn\u00ed\u017een\u00ed po\u010dtu nevy\u017e\u00e1dan\u00fdch marketingov\u00fdch hovor\u016f. TPS je bezplatn\u00e1 slu\u017eba ve Spojen\u00e9m kr\u00e1lovstv\u00ed, kter\u00e1 v\u00e1m umo\u017en\u00ed odhl\u00e1sit se od nevy\u017e\u00e1dan\u00fdch prodejn\u00edch a marketingov\u00fdch hovor\u016f. P\u0159id\u00e1n\u00edm sv\u00e9ho \u010d\u00edsla do registru TPS d\u00e1v\u00e1te legitimn\u00edm spole\u010dnostem leg\u00e1ln\u011b najevo, \u017ee si nep\u0159ejete takov\u00e9 hovory p\u0159ij\u00edmat. Je d\u016fle\u017eit\u00e9 si uv\u011bdomit, \u017ee a\u010dkoli toto opat\u0159en\u00ed v\u00fdrazn\u011b sni\u017euje objem marketingov\u00fdch hovor\u016f, nemus\u00ed je zcela eliminovat, zejm\u00e9na od zahrani\u010dn\u00edch spole\u010dnost\u00ed nebo podvodn\u00edk\u016f ignoruj\u00edc\u00edch p\u0159edpisy. Chcete-li se zaregistrovat, m\u016f\u017eete nav\u0161t\u00edvit webov\u00e9 str\u00e1nky TPS nebo zavolat na jejich registra\u010dn\u00ed \u010d\u00edslo a proces obvykle trv\u00e1 p\u0159ibli\u017en\u011b 28 dn\u00ed, ne\u017e se stane pln\u011b \u00fa\u010dinn\u00fdm. A\u010dkoli TPS nab\u00edz\u00ed zna\u010dnou \u00falevu od necht\u011bn\u00fdch marketingov\u00fdch hovor\u016f, je vhodn\u00e9 zachovat ostra\u017eitost a pou\u017e\u00edvat jin\u00e9 strategie k \u0159e\u0161en\u00ed \u0161ir\u0161\u00edho probl\u00e9mu nevy\u017e\u00e1dan\u00fdch hovor\u016f.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Avoiding_Number_Sharing\"><\/span>Vyh\u00fdb\u00e1n\u00ed se sd\u00edlen\u00ed \u010d\u00edsel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Omezen\u00ed sd\u00edlen\u00ed va\u0161eho mobiln\u00edho \u010d\u00edsla je praktick\u00fdm krokem ke sn\u00ed\u017een\u00ed po\u010dtu nevy\u017e\u00e1dan\u00fdch hovor\u016f. Mnoho nevy\u017e\u00e1dan\u00fdch hovor\u016f poch\u00e1z\u00ed z datab\u00e1z\u00ed, kter\u00e9 spamme\u0159i vytv\u00e1\u0159ej\u00ed r\u016fzn\u00fdmi zp\u016fsoby, nap\u0159\u00edklad pomoc\u00ed online formul\u00e1\u0159\u016f nebo \u00fanik\u016f dat. Chcete-li sv\u00e9 \u010d\u00edslo chr\u00e1nit, sd\u00edlejte ho pouze s d\u016fv\u011bryhodn\u00fdmi kontakty a renomovan\u00fdmi organizacemi. Bu\u010fte opatrn\u00ed p\u0159i zad\u00e1v\u00e1n\u00ed sv\u00e9ho \u010d\u00edsla na internetu, zejm\u00e9na na str\u00e1nk\u00e1ch, kter\u00e9 se zdaj\u00ed b\u00fdt m\u00e9n\u011b bezpe\u010dn\u00e9 nebo nezbytn\u00e9. Zva\u017ete pou\u017eit\u00ed alternativn\u00edho \u010d\u00edsla nebo do\u010dasn\u00e9 slu\u017eby pro situace, kdy mus\u00edte poskytnout kontaktn\u00ed \u010d\u00edslo, ale nejste si jisti d\u016fv\u011bryhodnost\u00ed webu. Krom\u011b toho bu\u010fte obez\u0159etn\u00ed p\u0159i sd\u00edlen\u00ed sv\u00e9ho \u010d\u00edsla na platform\u00e1ch soci\u00e1ln\u00edch m\u00e9di\u00ed, a to i v soukrom\u00fdch zpr\u00e1v\u00e1ch, proto\u017ee ty mohou b\u00fdt n\u011bkdy c\u00edlem \u00fatok\u016f t\u011b\u017ea\u0159\u016f dat. Pokud si budete d\u00e1vat pozor na to, kde a komu sv\u00e9 mobiln\u00ed \u010d\u00edslo sd\u011blujete, m\u016f\u017eete v\u00fdrazn\u011b sn\u00ed\u017eit pravd\u011bpodobnost, \u017ee bude p\u0159id\u00e1no na seznam nevy\u017e\u00e1dan\u00fdch hovor\u016f, a sn\u00ed\u017eit tak po\u010det obt\u011b\u017euj\u00edc\u00edch hovor\u016f, kter\u00e9 obdr\u017e\u00edte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Recognising_Spam_Call_Tactics\"><\/span>Rozpozn\u00e1n\u00ed taktiky nevy\u017e\u00e1dan\u00fdch hovor\u016f<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Porozum\u011bn\u00ed taktik\u00e1m, kter\u00e9 volaj\u00edc\u00ed spam pou\u017e\u00edvaj\u00ed, v\u00e1m pom\u016f\u017ee rozpoznat jejich podvody a vyhnout se jim. Jednou z b\u011b\u017en\u00fdch taktik je \"spoofing\", kdy je ID volaj\u00edc\u00edho zmanipulov\u00e1no tak, aby zobrazovalo m\u00edstn\u00ed nebo zn\u00e1m\u00e9 \u010d\u00edslo, co\u017e zvy\u0161uje pravd\u011bpodobnost, \u017ee hovor p\u0159ijmete. Podvodn\u00edci mohou tak\u00e9 vyu\u017e\u00edvat nal\u00e9havost a tvrdit, \u017ee se jedn\u00e1 o okam\u017eit\u00fd probl\u00e9m s va\u0161\u00edm bankovn\u00edm \u00fa\u010dtem nebo dan\u011bmi, aby v\u00e1s p\u0159inutili poskytnout osobn\u00ed \u00fadaje. Bu\u010fte obez\u0159etn\u00ed p\u0159i telefon\u00e1tech nab\u00edzej\u00edc\u00edch p\u0159\u00edli\u0161 v\u00fdhodn\u00e9 nab\u00eddky nebo v\u00fdhry, proto\u017ee se \u010dasto jedn\u00e1 o trik, jak z\u00edskat va\u0161e \u00fadaje. Dal\u0161\u00ed taktikou je \"phishing\", kdy se volaj\u00edc\u00ed vyd\u00e1vaj\u00ed za renomovan\u00e9 organizace, aby z\u00edskali va\u0161i d\u016fv\u011bru. V\u017edy bu\u010fte skepti\u010dt\u00ed k nevy\u017e\u00e1dan\u00fdm \u017e\u00e1dostem o osobn\u00ed nebo finan\u010dn\u00ed \u00fadaje a v p\u0159\u00edpad\u011b pot\u0159eby si ov\u011b\u0159te toto\u017enost volaj\u00edc\u00edho ofici\u00e1ln\u00ed cestou. Rozpozn\u00e1n\u00edm t\u011bchto taktik se m\u016f\u017eete l\u00e9pe chr\u00e1nit p\u0159ed ob\u011bt\u00ed nevy\u017e\u00e1dan\u00fdch hovor\u016f a zajistit, aby va\u0161e osobn\u00ed \u00fadaje z\u016fstaly v bezpe\u010d\u00ed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Legal_Protections_and_Rights\"><\/span>Pr\u00e1vn\u00ed ochrana a pr\u00e1va<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"Understanding_UK_Laws\"><\/span>Porozum\u011bn\u00ed z\u00e1kon\u016fm Spojen\u00e9ho kr\u00e1lovstv\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Znalost britsk\u00fdch z\u00e1kon\u016f t\u00fdkaj\u00edc\u00edch se nevy\u017e\u00e1dan\u00fdch hovor\u016f v\u00e1m umo\u017en\u00ed podniknout kroky proti necht\u011bn\u00fdm vol\u00e1n\u00edm. Hlavn\u00edm pr\u00e1vn\u00edm p\u0159edpisem upravuj\u00edc\u00edm tuto oblast je na\u0159\u00edzen\u00ed o soukrom\u00ed a elektronick\u00fdch komunikac\u00edch (Privacy and Electronic Communications Regulations, PECR) z roku 2003, kter\u00e9 stanov\u00ed pravidla pro marketingov\u00e9 hovory, e-maily, textov\u00e9 zpr\u00e1vy a faxy. Podle na\u0159\u00edzen\u00ed PECR mus\u00ed m\u00edt organizace v\u00e1\u0161 souhlas, ne\u017e za\u010dnou uskute\u010d\u0148ovat marketingov\u00e1 vol\u00e1n\u00ed na v\u00e1\u0161 mobiln\u00ed telefon, pokud s nimi nem\u00e1te ji\u017e uzav\u0159en\u00fd vztah. Obecn\u00e9 na\u0159\u00edzen\u00ed o ochran\u011b osobn\u00edch \u00fadaj\u016f (GDPR) nav\u00edc poskytuje dal\u0161\u00ed ochranu t\u00edm, \u017ee upravuje, jak spole\u010dnosti nakl\u00e1daj\u00ed s va\u0161imi osobn\u00edmi \u00fadaji. Poru\u0161en\u00ed t\u011bchto z\u00e1kon\u016f m\u016f\u017ee m\u00edt za n\u00e1sledek vysok\u00e9 pokuty pro organizace, kter\u00e9 se jich dopustily. Pokud obdr\u017e\u00edte nevy\u017e\u00e1dan\u00e9 marketingov\u00e9 hovory, m\u016f\u017eete incident nahl\u00e1sit \u00da\u0159adu komisa\u0159e pro informace (ICO), kter\u00fd je opr\u00e1vn\u011bn prov\u00e1d\u011bt vy\u0161et\u0159ov\u00e1n\u00ed a p\u0159ij\u00edmat donucovac\u00ed opat\u0159en\u00ed. Sezn\u00e1m\u00edte-li se s t\u011bmito z\u00e1kony, m\u016f\u017eete l\u00e9pe porozum\u011bt sv\u00fdm pr\u00e1v\u016fm a krok\u016fm, kter\u00e9 m\u016f\u017eete podniknout na ochranu p\u0159ed nevy\u017e\u00e1dan\u00fdmi hovory.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"How_to_File_Complaints\"><\/span>Jak pod\u00e1vat st\u00ed\u017enosti<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pod\u00e1v\u00e1n\u00ed st\u00ed\u017enost\u00ed na nevy\u017e\u00e1dan\u00e9 hovory m\u016f\u017ee \u00fa\u0159ad\u016fm pomoci zakro\u010dit proti trval\u00fdm pachatel\u016fm. Ve Spojen\u00e9m kr\u00e1lovstv\u00ed je za vy\u0159izov\u00e1n\u00ed st\u00ed\u017enost\u00ed t\u00fdkaj\u00edc\u00edch se obt\u011b\u017euj\u00edc\u00edch hovor\u016f odpov\u011bdn\u00fd \u00da\u0159ad komisa\u0159e pro informace (ICO). Chcete-li podat st\u00ed\u017enost, nav\u0161tivte webov\u00e9 str\u00e1nky ICO a vypl\u0148te jejich online formul\u00e1\u0159. Uve\u010fte co nejv\u00edce podrobnost\u00ed, v\u010detn\u011b \u010d\u00edsla volaj\u00edc\u00edho, povahy hovoru a dal\u0161\u00edch d\u016fle\u017eit\u00fdch informac\u00ed. Pokud v\u00e1m volala spole\u010dnost, kterou zn\u00e1te, uve\u010fte, zda jste j\u00ed dali souhlas s kontaktov\u00e1n\u00edm. Krom\u011b toho m\u016f\u017eete nevy\u017e\u00e1dan\u00e9 textov\u00e9 zpr\u00e1vy nahl\u00e1sit sv\u00e9 mobiln\u00ed s\u00edti tak, \u017ee zpr\u00e1vu p\u0159epo\u0161lete na \u010d\u00edslo 7726, co\u017e je bezplatn\u00e1 slu\u017eba pro hl\u00e1\u0161en\u00ed. To pom\u00e1h\u00e1 vytv\u00e1\u0159et datab\u00e1zi, kterou s\u00edt\u011b vyu\u017e\u00edvaj\u00ed k blokov\u00e1n\u00ed \u00fato\u010dn\u00fdch \u010d\u00edsel. Pod\u00e1v\u00e1n\u00ed st\u00ed\u017enost\u00ed pom\u00e1h\u00e1 nejen chr\u00e1nit v\u00e1s, ale tak\u00e9 p\u0159isp\u00edv\u00e1 k \u0161ir\u0161\u00edmu \u00fasil\u00ed v boji proti nevy\u017e\u00e1dan\u00fdm vol\u00e1n\u00edm. T\u00edm, \u017ee v\u011bnujete \u010das nahl\u00e1\u0161en\u00ed t\u011bchto hovor\u016f, se m\u016f\u017eete pod\u00edlet na sn\u00ed\u017een\u00ed v\u00fdskytu obt\u011b\u017euj\u00edc\u00edch hovor\u016f pro v\u0161echny.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"replaceWithId\"><span class=\"ez-toc-section\" id=\"What_to_Do_if_Harassed\"><\/span>Co d\u011blat v p\u0159\u00edpad\u011b obt\u011b\u017eov\u00e1n\u00ed<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Pokud nevy\u017e\u00e1dan\u00e9 hovory p\u0159erostou v obt\u011b\u017eov\u00e1n\u00ed, je d\u016fle\u017eit\u00e9 podniknout okam\u017eit\u00e9 kroky na svou ochranu. Za\u010dn\u011bte t\u00edm, \u017ee si ka\u017ed\u00fd hovor zdokumentujete a zaznamen\u00e1te \u010das, datum a ve\u0161ker\u00e9 podrobnosti o volaj\u00edc\u00edm. Tento z\u00e1znam bude cenn\u00fd, pokud bude situace vy\u017eadovat pr\u00e1vn\u00ed z\u00e1sah. M\u011bli byste se tak\u00e9 obr\u00e1tit na sv\u00e9ho mobiln\u00edho oper\u00e1tora, proto\u017ee m\u016f\u017ee nab\u00edzet slu\u017eby blokov\u00e1n\u00ed konkr\u00e9tn\u00edch \u010d\u00edsel nebo poradit, jak situaci \u0159e\u0161it. Pokud hovory p\u0159etrv\u00e1vaj\u00ed, zva\u017ete kontaktov\u00e1n\u00ed m\u00edstn\u00edch org\u00e1n\u016f \u010dinn\u00fdch v trestn\u00edm \u0159\u00edzen\u00ed, proto\u017ee vytrval\u00e9 nevy\u017e\u00e1dan\u00e9 hovory mohou b\u00fdt podle britsk\u00e9ho pr\u00e1va pova\u017eov\u00e1ny za obt\u011b\u017eov\u00e1n\u00ed. Informujte o situaci policii a poskytn\u011bte j\u00ed zdokumentovan\u00e9 d\u016fkazy. Pokud se c\u00edt\u00edte p\u0159et\u00ed\u017eeni, mohou v\u00e1m poradenstv\u00ed a pomoc nab\u00eddnout tak\u00e9 organizace jako Victim Support. Pamatujte, \u017ee nejste sami a \u017ee jsou k dispozici zdroje, kter\u00e9 v\u00e1m pomohou situaci \u0159e\u0161it a vy\u0159e\u0161it. Podniknut\u00ed t\u011bchto krok\u016f v\u00e1m m\u016f\u017ee pomoci obnovit v\u00e1\u0161 klid a \u00fa\u010dinn\u011b zastavit obt\u011b\u017euj\u00edc\u00ed telefon\u00e1ty.<\/p>","protected":false},"excerpt":{"rendered":"<p>Nevy\u017e\u00e1dan\u00e9 hovory jsou nep\u0159\u00edjemnou z\u00e1le\u017eitost\u00ed, se kterou se denn\u011b setk\u00e1v\u00e1 mnoho u\u017eivatel\u016f mobiln\u00edch telefon\u016f ve Velk\u00e9 Brit\u00e1nii, naru\u0161uj\u00ed na\u0161e rutiny a zp\u016fsobuj\u00ed zbyte\u010dn\u00fd stres. S rozvojem technologi\u00ed se tyto nevy\u017e\u00e1dan\u00e9 hovory st\u00e1vaj\u00ed \u010dast\u011bj\u0161\u00edmi a sofistikovan\u011bj\u0161\u00edmi a \u010dasto v n\u00e1s zanech\u00e1vaj\u00ed pocit bezmoci a frustrace. A\u0165 u\u017e se jedn\u00e1 o podvodn\u00edka, kter\u00fd se z n\u00e1s sna\u017e\u00ed vyl\u00e1kat pen\u00edze, nebo o neodbytn\u00e9ho telemarket\u00e9ra, je pot\u0159eba...<\/p>\n<div><a class=\"read-more button-link\" href=\"https:\/\/blog.lebara.co.uk\/cs\/stop-spam-calls-a-practical-guide-for-uk-mobile-users\/\">P\u0159e\u010dt\u011bte si v\u00edce<\/a><\/div>","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[16],"tags":[],"class_list":["post-2273","post","type-post","status-publish","format-standard","hentry","category-lebara-news","clearfix",false],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/posts\/2273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/comments?post=2273"}],"version-history":[{"count":1,"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/posts\/2273\/revisions"}],"predecessor-version":[{"id":2314,"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/posts\/2273\/revisions\/2314"}],"wp:attachment":[{"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/media?parent=2273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/categories?post=2273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.lebara.co.uk\/cs\/wp-json\/wp\/v2\/tags?post=2273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}